• There is probably something lodged in the way of the door. Either that or the tray motor is toast.
  • I guess I will never know now. It was still under warranty so it has now been swapped for another unit. This is Sony's policy now rather than repair. New unit works fine.
  • Have you open your console? This happened when you opened your tray and screw it uncorrectly. Open your console again, unscrew the tray. Put it again and dont screw it until you feel it work correctly.
  • okay,....but it's usually a small obstruction, thats it. Add me over msn and ill show you how to correct everything live.

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