Internet security and hacking
 
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My labtop has been hacked and this person is going through all of my stuff and this person shut down my anti virus and anti spyware system and little chat boxs come up and he says hi how do i get rid of this person

By jess aka babygirl Asked Aug 27 2009 4:40PM
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Top Answer out of 5

by Randy on Aug 27, 2009 at 8:04 pm Permalink

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unplug from the net; disinfect your computer; get a better firewall and anti-viral program; reconnect; change all your passwords and logins; cancel all your credit cards and get new ones
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Answer 2 out of 5

by jerv on Aug 27, 2009 at 8:35 pm Permalink

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What sort of firewall are you running? Firewalls are your first line of defense. I have one on each computer and another on my router. Properly configured port-blocking is ESSENTIAL to preventing such an attack.

Second, what sort of anti-virus and anti-spyware are you running? Not all of them are created equal. Chances are that even if you put up a decent firewall now, there have been enough changes to your system that they have a back door.
I get a little pop-up any time someone or something attempts to alter my Registry. Clicking all of those "Allow change" buttons is annoying when I go to install stuff, but it beats the alternative;leaving my ssytem wide open.

You may need to do a clean re-install to totally undo the damage in case he put in a back-door, but you DEFINITELY need a better firewall.
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Avatar jess aka babygirl Aug, 28 2009 at 02:57 AM
its werid cause i have this thing called norton security and its supposed to be good and it has all those things like u said all those pop ups saying allow this program but when i click on the cpu usage it says ... system 100% norton 0% so i think the hacker shut it down or something

Answer 3 out of 5

by The Extortionist on Aug 27, 2009 at 8:04 pm Permalink

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Shut off the internet, he has no way in without internet then do a system restore back to a month ago or so just to be sure or reformat.
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Avatar jess aka babygirl Aug, 28 2009 at 02:58 AM
im to good with computers how do you do that ?
Avatar The Extortionist Aug, 28 2009 at 01:11 PM
Just right click the 2 flashing computer screen icon in your system tray and click disable - that should turn off your internet then if you do not know how to do a system restore or reformat I suggest you take it to some one who knows about computers but disabling the internet should stop the person from invading your privacy.

Answer 4 out of 5

by Anonymous on Aug 27, 2009 at 8:02 pm Permalink

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order a restoration disk from the company that makes your computer, go to the bias settings in system control thingy, reset the boot sequence to boot the CD disk first while the disk is in there, then the system restore should come up and it's all gravy from there. i dont know if your boot sequence will be set back though, you'll probably have to reset them. it sounds long and boring, but once you have the disk its golden.
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Answer 5 out of 5

by qwerty on Aug 27, 2009 at 7:58 pm Permalink

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download and run combofix
www.combofix.org
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My labtop has been hacked and this person is going through all of my stuff and this person shut down my anti virus and anti spyware system and little chat boxs come up and he says hi how do i get rid of this person

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