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AB-Rich AB-Rich

March 6th, 2012 at 1:06 pm

Survey ad unit throttled

I'm very happy to report that based on your suggestions, the folks at Demand have scaled back the Google survey ad, and it should now appear only once per login session.

As with any code push we anticipate problems, so if the survey module is still appearing multiple times, first try logging out then back in again. If it still persists, please post a reply to this blog with as much information as you have.

Thanks--even more than usual--for all your feedback on this, and hopefully your Answerbag travels will go much more smoothly from now on.

51 comments | Post one

AB-Rich AB-Rich

March 2nd, 2012 at 9:06 am

Survey ad update

As of 20 minutes ago we pushed some code that should stop the Google survey from requiring you to answer the same question multiple times.

However, I'm told the ad unit was designed to obscure content beneath it until you click. That may work for other sites, but scanning all answers to see if you want to contribute, or who else has participated, is how a lot of people use Answerbag. It's hard to invest time in clicking through a survey before you know what's on the page that's being obscured. Plus, as many of you have already reported, it's a large hassle.

The folks at Demand have asked for feedback on this survey module, so please post your comments here, or directly to admin@answerbag.com. Thanks.

79 comments | Post one

AB-Rich AB-Rich

February 28th, 2012 at 4:43 pm

There is nothing wrong with your computer screen...

In days to come, you may notice a new module appearing beneath the first answer on our question pages, with a title like "Support this site by answering a quick question," with two or more clickable answer options.

This is a Google-powered ad module, and while it might look like a new kind of Q&A or poll, your responses won't accrue to your Answerbag profile. However, the title is accurate: clicking on these will help support the site. If people find the streamlined format interesting, we could also use that as input for future design changes, perhaps for a long-requested mobile site. As always, let us know what you think once it goes live, and we appreciate your feedback.

29 comments | Post one

AB-Rich AB-Rich

January 18th, 2012 at 1:03 pm

SOPA/PIPA

Today, Wikipedia, craigslist and many other sites are protesting proposed legislation that threatens to fundamentally alter the responsibilities of Websites to control the content posted on them. Yes, this would extend to Answerbag as well, and even though we're a relatively small outpost on the Web, a few Answerbaggers have started polls and discussions about the proposed legislation:

http://www.answerbag.com/q_view/2639957

http://www.answerbag.com/polls/answerbag-participate-anti-sopa-stop-online-piracy-act-blackout-january-18th-2012-not_2653012

Feel free to join in the discussion!

5 comments | Post one

AB-Rich AB-Rich

January 4th, 2012 at 10:35 pm

Facebook login should be working now

Thanks to everyone who helped us track down the cause of the recent Facebook login problems, and for your patience over the holidays. It should be fixed now, so try it when you can and post here if you have any problems.

And happy 2012!

9 comments | Post one

AB-Rich AB-Rich

November 28th, 2011 at 11:47 am

Holiday flags

Music, decorations, temperatures and commercial intensity are just some of the things that change during the holiday season, and we here at Answerbag thought it might be a good time to ask whether you think we should alter our spam flag review policy accordingly.

Our usual rule of thumb to accept a spam flag is if it promotes a product or includes a link that's repetitive across many answers or comments, isn't responsive to the question, or otherwise is more about promoting commerce than conversation. However, during the holidays we've traditionally seen more Q&A about what is and isn't worth buying. Some folks think that's a valid use for Answerbag, while others might just as reasonably feel inclined to flag such posts as spam.

With that said, what do you suggest our threshold for accepting a spam flag should be? Should it change during the holidays? The moderators will be reviewing your responses, and if we can come to some consensus, that will be the basis of our policy.

Thanks, and happy holidays to all!

18 comments | Post one

AB-Rich AB-Rich

October 28th, 2011 at 12:17 pm

Think of two words...

...that you'd use to describe Answerbag. Regardless of how long you've been on the site, the first two words that come to your mind probably aren't "stable" and "mature" :). But those are some of the words the folks at Demand Media used during a recent conference call to describe our little corner of the Web, and they have some possible implications for us.

For those who need a brief history lesson, or who've never scrolled down and deciphered the logos at the bottom of every page, Answerbag was acquired in 2006 by Demand Media, a company with a lot of high-traffic Websites in its portfolio. While we've benefited from Demand's resources, we're also one of many, many mouths Demand needs to feed. In that situation, you prioritize, and seeing Answerbag as stable and mature means we need less attention. And I think, on balance, that this is a good thing.

There are some possible downsides. We probably won't get development time to build new features or address longstanding but non-critical problems for a while. If there are tech snafus that affect only a few people, or are intermittent, they're unlikely to get investigated. Of course, any large-scale problems will put us at the top of the priority list, and the community leaders, moderators and I will be here to help, and take care of anything within the scope of our skills, admin tools and database access.

However, once people are comfortable with the way a site works, changing it can yield understandable resistance, even with the best intentions. You're here to ask, answer and interact, not to continually relearn interfaces and rating systems. Anyone who was around during previous redesigns can attest to the impact each one had on the Answerbag community. Many folks would have traded in the new look and functions for the site they were familiar with, even with its quirks and flaws.

So essentially, being stable and mature means we'll have our familiar site for a while. Answerbaggers past and present have built something that can withstand flaws and redesigns, and at its core remain a place people want to be. Thanks doesn't nearly cover it, but...thanks!

22 comments | Post one

AB-Rich AB-Rich

September 24th, 2011 at 11:56 am

Ghost authors?

How would you feel if you spoke and no sound came out? We're now up to four Answerbaggers who are in a similar situation--their questions aren't appearing on the live feed on the main page, and worse, anyone who answers those questions find their answers similarly absent.

If you'd like to help us track this problem down, post a question, then check the live feed on the home page to see if your question gets listed there. If it doesn't, please post here and we'll add your name to the list of ABers whose accounts have entered...The Twilight Zone.

The lesson here, as always, is never use the word "temporary" when describing technical difficulties :).

Thanks,
Rich

68 comments | Post one

AB-Rich AB-Rich

September 16th, 2011 at 11:01 am

So what had happened...

Greetings all,

You may remember the mysterious appearance of Facebook likes alongside Answerbag likes in answers last week. Well, we didn't like (pun intended) those any more than you did, so they should be gone for good. In the process of fixing that last weekend, we broke the question categorization tool, but that's now back too. Thanks everyone for your reports, and for your opinions, from polite to passionate ;).

Of course, we now have reports that the Questions page isn't updating; the workaround for now is to view the live feed on the home page, though doing so lets you view answers as well as questions.

Thanks and happy Answerbagging,
Rich

18 comments | Post one

AB-Rich AB-Rich

September 11th, 2011 at 3:35 pm

Temporary technical difficulties

Hi all,

We're aware Answerbag is sporadically available today, sometimes disconnecting and not allowing new questions to be categorized appropriately.

Please bear with us, and if you notice any other odd behavior (apart from the usual oddness ;)) please post them here.

Thanks,
Rich

34 comments | Post one

AB-Rich AB-Rich

August 3rd, 2011 at 1:40 pm

Related questions module

When you're viewing a question, you may have noticed a "Related Questions" module on the lower right of the page. It's designed to offer suggestions for similar questions that may not be in the same category as the one you're currently viewing, and that you might not find otherwise.

Some of you pointed out that this module would occasionally suggest questions that were...suggestive, like links to adult questions from non-adult pages. As of last week that should be fixed, but if you see any other questionable suggestions, or want to comment on the usefulness of the module more generally, please let us know either here or via Contact Us. Thanks!

9 comments | Post one

AB-Rich AB-Rich

July 11th, 2011 at 12:08 pm

Messages for the mods?

We're happy to welcome back AB-Eric to our small stable of moderators! These are the folks who review and investigate your reports of inappropriate content on Answerbag, and work mostly behind the scenes, unlike our stalwart community leaders.

When you submit reports through the Contact Us link, I compile and communicate them to the mods as necessary, but I think it's important to give you folks the chance to ask questions or voice concerns directly to the moderators, so I invite you to do so as a reply to this post. I'd ask only that you keep your comments general, to avoid this becoming a list of specific grievances. Remember, moderators can't fix bugs or add features, and to anticipate the most common moderation complaint (Why was X removed but not Y?):

--Probably no one reported Y
--Maybe Y is in an appropriate category for the content, X wasn't
--X may have been posted by an account that was later nuked, removing all its content, even if some was valid
--X may have become a venue for personal attacks or spam, and removed on that basis
--We may have simply made a mistake. Submit a request via Contact Us, and I'll review it. I restore content that people claim was wrongly-removed, though I'm not able to confirm every action with an individual reply.

So if you'd like to suggest ways for us to make better decisions about which content to remove and which to keep, here's your chance....

19 comments | Post one

AB-Rich AB-Rich

June 8th, 2011 at 10:33 am

Points dance

We've had some reports that people's point totals are dancing up and down (usually down) unpredictably. We've seen this behavior before and are investigating. In the meantime, if this has happened to you, could you post a comment to this blog with as much information as you have? Thanks and stay tuned...

78 comments | Post one

AB-Rich AB-Rich

May 20th, 2011 at 11:43 am

Changing labels...

Few individuals have had more--and more diverse--labels throughout their lives than Arnold Schwarzenegger. Bodybuilder, actor, politician, and more recently...well, I'm sure you can come up with your own labels.

We have him in the "Movie stars and celebrities" category, which is pretty much a catch-all for anyone famous:

http://www.answerbag.com/category/arnold-schwarzenegger_1437

But at various points in his life, if you wanted to ask questions about Arnie, you'd naturally look in sports, acting, California government, or the extended Kennedy family.

My question, which builds off the previous blog about when current events become history: should labels evolve? Are they relevant on Answerbag? How would you have been labeled at different points in your life?

11 comments | Post one

AB-Rich AB-Rich

May 3rd, 2011 at 12:19 pm

Politics and modern events?

With the death of Osama bin Laden dominating the day's discussion, I thought I'd point out that we have a dedicated category for OBL-related Q&A:

http://www.answerbag.com/category/osama-bin-laden_6860

But this brings up one of the paradoxes of categorization. You might notice this is a subcategory of Politics and modern events--but how much time should pass before a "modern event" becomes "history"? We have no internal policy guideline on this, so we'd love to hear your thoughts!

6 comments | Post one

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