ANSWERS: 3
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the electronics inside the case are faulty, most likely the actual hard disk inside is OK as they are just standard IDE or SATA disks in an enclosure. look up 3.5" on ebay or 2.5" if it is a laptop sized drive. you may also be able to plug the hard disk into your PC internally. the USB circuitry in external enclosures is usually the culprit for this particular error i have seen it many times.
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If you've just bought it then take it back. If you havnt then do what kevan said.
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Does Anyone Know how to take apart a HP Personal Media Drive hd5000s To Get The Hard Drive out??
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