You work for ice company, you have 3 orders of ice to be delivered next day to different places, you have not received payment for 2 orders, would you keep calling to remind persons they have to pay before the delivery or wait for them to call you?
by 
Secretive woman
ANSWERS: 2
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Yes, you're in business to make money. Maybe they forgot, maybe they thought they already paid you, who knows? It's your job to gently remind them.
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What would you want done if you were in their shoes? I think it's your responsibility to collect in the most expeditious way possible.
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