ANSWERS: 2
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Download ITunes, it's a free program from Apple. Just be sure you get the right version for you computer MAC/PC. And reset the IPod and that will reset it back to it's original factory settings. Than start loading up the ITunes account and start loading the IPod up with your selections.
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itunes will help you to remove / upload all the tunes what i would attempt first is to copy all the existing songs onto your computer before you delete them permanently there are many freeware apps which can help you do this unless you hate ALL the songs on there.......if so just wipe them all off
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