A lady called wanting info about the Nurs. Dept. of the school I work at. I told her to call the front desk I handle only grants for the dept. She said they told her to call me, I told her they were wrong. She got mad & said we were bad. Crazy right?
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Yes, I know how you feel. Where I work, people call in all the time, usually mis-directed by some other office. They get mad at us also, I ask if they know who they are talking to. If they say no, I hang up. -
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