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Because uncertainty,misinformation and misunderstansing are byproducts of conflict and disagreements you need to take special thought in how to deal with this situation. Clearly describe the conflict-producing event to them. Make sure you are organized in your thoughts instead of blurting out complaints. Offer your perspective on what created the conflict so that they share in your understanding. Say "I feel upset because..." instead of "You made me upset..." Stay calm so that they aren't defensive in what you're stating. Be assertive, believing in yourself, and not aggresive, to stir up trouble or worse. This is a two-way process so listening is the key. Seek to understand rather than to be understood! Then check your understanding of what others say and do. It's all apart of managing conflicts.
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The legendary Michigan football coach Bo Schembechler spoke about life in his book and boiled it down very simply: "Most of the time you know what the right thing to do is, just do it." Don't argue with yourself about the things you know are right or wrong, just do the right thing. If you do that you will be okay.
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thanks king cobra..i agree!
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