ANSWERS: 2
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Maybe the adult toilet stool is just too high for her. You could use an accessory such as a little staircase as shown on this page: http://www.netkidswear.com/pottytraining.html
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If she is just now getting used to the big potty, perhaps you might concentrate less on which one she uses and just concentrate on praising her for doing well. Later, after she gets really good at it, then switch her to the upstairs one.
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