ANSWERS: 2
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Pry it open with a knife. (carefully)
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Try turning the thing off at the wall and switching it back on, if that fails and you want to get a new one anyway take it to bits and get your DVD, although it's unlikely but DVD drives on a PC have a small hole around the bottom of the door, this you can insert a pin into and it releases the draw so you can pull the draw out, it was designed for moments like this
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