ANSWERS: 2
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I would suggest restoring the pc to factory settings if it's a new one and then update. Be careful though not to let Windows Update update indiscriminately, as this can cause problems, sometimes for example you can get a newer driver for a piece of hardware from the manufacturer's website than is offered by Windows Update.
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get rid of vista its crap go back to windows xp/professional i was told that from a internet installer the best place for it is in the bin
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