You don't say which program you are using. First thing to do is ensure you have downloaded all updates to your virus program then if you have new updates, try again. One possibility is that your computer has a virus that is hiding. One way to check this is to do an online scan, the following is a very reputable one http://housecall.trendmicro.com/ I would also install and run known reliable spyware checkers such as Ad-aware available from http://www.lavasoftusa.com/ and Spybot http://www.safer-networking.org/en/download/ Also ensure you have a good firewall, although Windows XP has a built in one it is good to have an additional one such as ZoneAlarm http://www.zonelabs.com Note that all of the above are free or available in free versions, though in the case of Spybot they request donations. If the above all fails then maybe try installing another virus checker e.g if not using AVG you can obtain that free from http/www.grisoft.com. And if you have no success with the above then you have no alterrnative but to reload your virus checker, though if it is a hidden virus that will not solve the problem and you probably need an expert to try and track down the problem for you.

This is to robbonz. Thanks for your help. I know I didn't say what virus program I was using. I can say the program I am using is not AVG. I did do the Live Updates and it did do something, but not sure if it really helped. I did do an online scan and it did find some things, but I have no idea how to deal with what it found. The only thing with an online scan is it takes longer than using the virus program. Also you can't do anything else while it's doing the online scan. As of Oct 25, 2005 I did find out about the housecall website. I tried to scan the computer like it said and it did find things I had to delete. I hope deleteting them helped. What does the housecall website really do for the computer? I did get Ad Aware, but not Spybot last week for the computer. Are you saying it's good to have more than one spyware program on a computer? The virus program I use does have a firewall with it. That is why when I went to the site I did I had to turn off the program in order to use it. Not sure what you mean by spybot requesting domains. How good is AVG and what does AVG do? Are you saying AVG is free to use. If so I wonder why they do that. I know some things will let you download the program, but in order to continue after it has scaned you have to pay to delete or repair the problem Thanks once againg for your help.

This is an answer to an answer, regarding the free anti-virus product AVG. There is a version of AVG that is free. What's the catch? So far, none. It has a few advanced features missing that are on the paid version. Why is it free? My guess is - marketing. The company likely wants word to get out about their product so that corporations (who can afford to buy software) will purchase the paid version. I'm guessing the paid version subsidizes the free version. I have been using AVG for years with no major issues.