ANSWERS: 2
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I had that problem with my creative player. It would happen at random. I recently ordered a new battery (my bf suggested it). I don't know how old your player is but mine was about a year when it started to freeze on me. So hopefully this new battery, whenever I get it in the mail, will stop the crashing.
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This happens when you disconnect the ipod when it isnt safe to disconnect it causes the ipod to freeze!! make sure you only disconnect when safe :)
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