What is a Security Question?

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The Security Question is an added means of verification for when a customer forgets their password. Correctly answering the security question allows the customer to change their password online. Otherwise, a temporary password will be sent via text message to a phone on the account. Customers can choose from pre-selected questions or create their own. http://support.vzw.com/faqs/Account%20Management/faq_my_account_online.html#item1

The Security Question is an added means of verification for when a customer forgets their password. Correctly answering the security question allows the customer to change their password online. Otherwise, a temporary password will be sent via text message to a phone on the account. Customers can choose from pre-selected questions or create their own. http://support.vzw.com/faqs/Account%20Management/faq_my_account_online.html#item1

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