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Ahhhh acer,,,, I can't answer your question, but I have had nothing but problems with mine. I will never buy an acer again. I have never had a hard drive that I only had for 3 months get damaged sectors from just turning the power off by pressing the power button instead of the shutdown. If you can't fix-it they will be quick to inform you they do have a paid technical support program that can access your computer from their location and repair it...assuming you can still get online.
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