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When something like this happens all you can do is apologize (which you've done) and ask if there is any other way you can help or anything you can do to make things right. But once you have asked, leave the ball in her court. If she refuses to accept what you have to say, then just let the whole thing pass. Don't keep on apologizing or trying to justify what happened. It's over with. Sometimes you need to let the emotions of the situation subside before both parties can think about it clearly. This may happen in a day or it may happen in a year--it depends on the person and the situation. The important thing is that you did your part. There is no way for you to make her do anything. If she is your friend then she will talk to you again once the stress of the situation has passed.
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