• Microsoft did something where you could change the name of your live accounts for a fee of microsoft points, but yours sound like a different matter. (Look into that if you want to fix it) But there was something I had to do on the xbox website where I had to settle my old hard drive with a new Serial number on a new xbox because they didn't syncronize. Probably won't help, but it sounds like it can lead you in the right direction. Try that and look around the site. If that doesn't work then call their number and the automated voice guy could lead you into the right direction.

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