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by Alonzo Garbonzo on May 16th, 2005

Alonzo Garbonzo

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At the grocery store checkout, why do they ask "Do you want your milk in a bag?"

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  • by Alonzo Garbonzo on June 26th, 2005

    Alonzo Garbonzo

    Following Jodie44's advice I asked a bagger. I had been itching to strike up a conversation but couldn't think of a way. The bagger told me some people don't like their milk in a bag. Picture irate shoppers accosting the store manager to yell about their milk getting bagged.

    A shopper told me it might be because the milk already has a handle, making the bag redundant. "I usually don't take mine in a bag," she told me, adding that it really doesn't matter either way. She wouldn't complain if the milk did get bagged.

    The handle on a milk jug is not really a carry handle, it seems to me. The handle facilitates grabbing from the fridge and pouring, not carrying. The beauty of strong thin plastic sacks is that you can hoist several in each hand. If the milk isn't bagged, you are limited to carrying just the milk in one hand. It could mean making an extra trip to the car.

    I pointed this out to the shopper I talked to. "Oh, I don't mind," she said. I decided that she was just playing along with the grocery company. The question implies that there is something objectionable about getting your milk in a bag. From my observation, the typical answer is "No, that's all right. Thank you."

    It's as if they are saying "Don’t make a special fuss over me. I'll take it without the bag."

    I sought a definitive answer from the company itself by calling the toll-free customer number. "I didn't know they asked," the friendly representative said. "They don't ask at the store where I shop. I don't know why you WOULDN'T want your milk in a bag. It makes it easier to carry." My point exactly. She confirmed that the milk-in-a-bag question is not a company policy.

    Pending further research, here is where it stands: At least some grocery stores are putting a lot of effort into an apparently pointless question, about as momentous as that other famous grocery store question, "Did you find everything O.K.?"

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