by 
jostafine
ANSWERS: 9
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Figure out what they need,then get to work. +5
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Seriously, I'd have them breathe into a paper bag, so they were breathing in their own carbon dioxide, which would stop them from hyperventilating, which sometimes happens when a person is agitated about something, or is having a kind of panic attack. Doing that always worked for me, and a doctor friend of mine taught me about that. +5
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If they are angry - stand up, speak firmly and take charge of the situation. If they are panicked or crying, speak calmly in a soothing tone of voice and if appropriate a hug or other touch might help.
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A soft, slow, calm, tone explaining how being excited won't help to resolve whatever it is that's gotten them excited to begin with. That takes patience, as the excited person will not calm down right away. If I don't like the person I'm trying to calm, I offer to purchase him or her cigarettes if he or she is a smoker.
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Hit them over the head with a vase? It works in the films.
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It all depends on what the person is agitated, upset, angry or frightened about. If the house is burning down, breathing into a paper bag isn't really indicated here. And if he's being attacked by a shark, then throwing water won't help too much, either.
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I didn't have a chance to do it before so I don't know!!
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give um a hug
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Take them away from the source of distress.
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