ANSWERS: 4
  • Nope. I just hit zero a bunch of times. That normally kicks you out to a live person. I don't find it demeaning, just frustrating.
  • I hate automated machines, they screw up all the time... I usually push 0 untill i get a live operator.
  • Tis ok when the information I need is just a matter of record. Not ok when I need answers that are more in depth.
  • I hate machines that answer phones or make the phone calls...... <<<ring, ring>>> "Please stay on the line. Your call is important to us. A representative will be with you shortly. Today, the average wait time is 6 minutes 32 seconds." Give me break.

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