ANSWERS: 14
  • Absolutely not. Its a matter of policy. They don't want to be bothered by wining users. To demonstrate like I have done many times: I just clicked "Help" on Yahoo's mail page. It sent me to Yahoo mail Online Support. at http://help.yahoo.com/help/us/mail/ It showed lots of FAQ and help topics about mail and a space to "Ask Yahoo" I typed in "Why don't you read my questions?". The mailbot ( program to read mail and fake answers) used AI technique to match the words in my question to words in the help file or FAQs and showed the pathetic results. it asked: " How are we doing? Are we answering your questions? Absolutely! Usually Sure Hardly Not even close! " I checked "Not even close!" and "Submit" A mini window opened. It said "Thanks for your feedback If you would like to send us more detailed comments, please type them in below:" I Typed "Why don't you read my F&^%$#@ questions?" and hit "Send Comment" " This will I am sure as in the past produce a never ending e-mail chatter with Yahoo's mailbot. Each new reply gets more help file snippets based on the words in my reply. For example : ============================================================ " Date: Tue, 12 Oct 2004 11:34:28 -0700 (PDT) From: "Joe Shepherd" <joeshep2@yahoo.com> View Contact Details Subject: RE: Feedback - PLEASE READ MY ORIGINAL QUESTION To: "Yahoo! Mail" <mail@yahoo-inc.com> WOW you, a human, actually read my question? Thank you, thank you, thank you. This is truly a first. > We have investigated the issue you mentioned in your > email, however we > were unable to duplicate it. You mean that when you sent e-mail to mail@yahoo-inc.com, you actually got a human reply. WOW that fixes everything. But when you said: > were unable to duplicate it. You were probably working on what was not my original problem. The "Coolie errors" was an old problem, as quoted in your earlier reply. > > Thank you for writing to Yahoo! Mail. > > > > If you get a cookie error, or are cycled back to > the > > Sign In screen with ... It is wonderfull that you actually read the e-mail but you see to have answored the wrong problem. As stated in the title of this message RE: Feedback - PLEASE READ MY ORIGINAL QUESTION (KMM22243207V59225L0KM) I had changed the title of my reply so the dreded MAILBOT could not find it. Could you be a discised MAILBOT. Could you have found me any way. Could you have automatically scanned the quoted replies at the end of my message. WAITE What a full I have been! I left on the stupid case numbers. "(KMM22243207V59225L0KM)" > If you notice any further difficulty with your > account, or if we can be > of assistance in another matter, please let us know > by replying to this == ======== == ==== > email. ====== I reply and reply to all the other MAILBOT garbage, but it just keeps on spuewing out more help files. So lets try again only this time without the stupid case numbers. "(KMM22243207V59225L0KM)" ======================================================= --- Yahoo! Mail <mail@yahoo-inc.com> wrote: > Hello, > > Thank you for writing to Yahoo! Mail. > > We have investigated the issue you mentioned in your > email, however we > were unable to duplicate it. We checked your > account and were unable to > find anything out of the ordinary. Our servers are > running normally at > this time. > > A good way to determine if this is a problem on your > end or on ours is > to try and replicate this problem on another > computer in a separate > location away from the one you are using currently > -- for example, a > computer library terminal or a friend's computer. If > you are not having > the same problems there, that will indicate a > connection problem at the > computer you are currently using. In which case, you > are having > difficulties with your Internet Service Provider > (ISP) and will need to > contact your ISP's system administrator or their > Help Desk for further > assistance. > > If accessing the account works at your home location > but not at work, > this difficulty may be due to your corporate > computer security settings. > Your company computer most likely has a special > setting preventing you > from accessing outside the corporate network. You'll > need to consult > your network administrator to extend internet > permissions. > > If you notice any further difficulty with your > account, or if we can be > of assistance in another matter, please let us know > by replying to this > email. If you describe in as much detail as > possible the problem you > are having, any steps you take leading up to it, how > frequently it > occurs, and the exact text of any error messages you > receive, it will > help us to provide a solution more quickly. > > Thank you again for contacting Yahoo! Customer Care. > > Regards, > > Lewis > > Yahoo! Customer Care > > Visit our online help pages at: > > http://help.yahoo.com/help/us/mail/ > > Vote for the stars of Yahoo!'s next ad campaign > http://myengine.yahoo.com > > > > Original Message Follows: > ------------------------- > > PLEASE - PLEASE READ MY ORIGINAL QUESTION BEFORE YOY > SEND ANOTHER SNIPIT OF YOUR HELP FILES. I ALREADY > READ > THEM. > --- Yahoo! Mail <mail@yahoo-inc.com> wrote: > > > Hello, > > > > Thank you for writing to Yahoo! Mail. > > > > If you get a cookie error, or are cycled back to > the > > Sign In screen with > > no error message, your user cookie is probably not > > being set properly. > > > > A cookie is a small piece of information stored by > > your browser to help > > identify who you are. Yahoo! Mail uses cookies to > > keep you signed in to > > your account as you move from page to page. If > your > > cookie is not being > > accepted correctly, you will be signed out of your > > account as soon as > > you move to a different page. This is what is > likely > > blocking your > > current ability to sign in or remain signed in. > > > > There are a number of reasons why your cookie may > > not be set properly. > > We have listed these reasons in order from easiest > > to hardest in order > > to save you from taking unnecessary steps. > > > > I. The date on your computer is set incorrectly. > > Since cookies rely on > > dates, a computer with an incorrect date may > > "mislead" your browser into > > forgetting about your cookie. To fix this, simply > > set the correct time > > and date on your computer. > > > > = = = = = > > > > II. You have installed an application that > > monitors/blocks cookies from > > being sent. These include virus protection > software, > > etc. To remedy > > this, simply disable the monitoring application > > before signing in. > > > > = = = = = > > > > III. You are behind a firewall that doesn't allow > > you to receive > > cookies. This is sometimes the case for users > > connecting from a business > > intranet that limits cookie acceptance for > security > > reasons. To check if > > this is a factor, contact your Systems > > Administrator. > > > > = = = = = > > > > IV. Your browser is not set to accept cookies. > Most > > browsers have the > > option of either accepting all cookies, showing an > > alert before > > accepting a cookie, or not accepting cookies at > all. > > In order to use > > Yahoo! Mail, your browser must be set to accept > all > > cookies without > > alerts. If your browser gives you the option to > > accept all cookies, you > > should choose it. If your browser gives you the > > option to show an alert > > before accepting a cookie, you should not select > it. > > Below are the > > setting instructions for several popular browser > > types. > > > > When making these adjustments, be sure to confirm > > any changes you make > > by clicking the "OK" button in the Options > windows. > > > > Netscape versions 7.x: > > > > 1. Click the "Edit" menu and select "Preferences". > > > 2. Click "Privacy & Security" in the left-hand > > column then "Cookies". > > 2. Check "Enable cookies based on privacy > settings". > > Clicking the "View" > > button will allow you to set your privacy > settings. > > Be sure these are > > set to Medium or Low. > > > > Netscape 6.x: > > > > 1. Click the "Edit" menu and select "Preferences". > > > 2. Click "Privacy & Security" in the left-hand > > column then "Cookies". > > 2. Check "Enable cookies based on privacy > settings". > > Clicking the "View" > > button will allow you to set your privacy > settings. > > Be sure these are > > set to Medium or Low. > > > > Netscape versions 4.x: > > > > 1. Click Options/Network Preferences/Protocols > > 2. Un-check the option "Show an alert before > > accepting a cookie" > > > === message truncated === __________________________________ Do you Yahoo!? Read only the mail you want - Yahoo! Mail SpamGuard. http://promotions.yahoo.com/new_mail Delete Reply Forward " =========================================================================== So far no reply.
  • yes there is [ or at least, there Was ]. try 866-562-7219.
  • Yahoo sucks for sure. Absolutely no help and this is for a paid-for Mail account (upgraded to faciliate POP retrieval). All we want to do is reset the password but it won't allow it. I guess our filed aaway info is different than what they have on file. So we can't even get TO the "Secret" question (i.e What street did you grow up on, What's the name of your first pet, etc). So I'm insanely frustrated and am trying to locate a Tech Support PHONE NUMBER! It's no where to be found on Planet Earth. I HATE Yahoo! I will invest in Google ONLY and never again support that site again in my life. It's a dumb company anyway - think about it: How much did they spend on BROADCAST.COM and GEOCITIES.COM? Compare those BILLIONS spent with what they've actually done with the purchases... For your extreme amusement, please look THAT up... You'll dump your stock if you own any.
  • Yahoo phone number is 1-866-562-7228. I hope this works for you.
  • Hate to say you were given bad advice, but I am talking to YAHOO customer support right now. Here are the numbers you may need in the future Best Answer - Chosen By Voters Yahoo! US contact information is: Yahoo! Inc. Phone: (408)- 349-3300 1-800-318-0631 (408)-349-1572 1-877-469-7847 Office Hours 8:30 a.m. to 5:00 p.m. PST http://info.yahoo.com Yahoo! UK contact info is: Phone: 020 7131 1000 Yahoo! AU/NZ contact info = . These are possibilities: Yahoo! 7 Phone: (02) 8288 4600 (02) 8925 0100 You need to contact Yahoo? = Yahoo Personal Email 1-866-492-4664 Call 1-866-562-7219. mail@cc.yahoo-inc.com Yahoo! Customer Service 866-562-7219 408-349-3300 (408) 349-1572 8am - 5pm M-F (Pacific Time) The E-Mail address for Yahoo! customer care is cc-advoc@yahoo-inc.com 1 877 469 7847 Yahoo! Inc. 701 First Avenue Sunnyvale, California 94089 Phone (408) 349-3300 Fax (408) 349-3301 http://yhoo.client.shareholder.com/press... http://www.hardtofind800numbers.com/list...
  • I just got off the phone with (866) 562-7219 and got the password reset help I needed.
  • yes! 1-800-699-2466 I hope this helps! Laura
  • We need help w/ our e-mail, we can not open our e-mails. do you have a phone # for Tech support janiechaplain@yahoo.com and mcelhaneyjohnny@yahoo.com
  • This is the On-Line Website for Yahoo Help. You can chat with a live technician. mail@cc.yahoo-inc.com Good Luck Orpheuse
  • I would like to ask Yahoo why my computer will not lete me sign into my email account. I have been caregiver50 for ten years and i changed passwords and every thing else, yet it will not let me sign into to my email account. Hopeless, David Farris Sr. Missouri cell- 913 620 7462
  • YES 1-800-318-0631
  • The spam mail from Mailbot Yahoo is not from them. It is coming from AT&T. They tried to help me to stop the e-mail by marking it as spam. I was told it wouldn't come to me again, but it does. It must be treated as spam and reported to FCC, FTC or AG, whichever one handles spam. Also report it to TV stations. I get the e-mail every day and am tired of it. If you don't use Outlook or Outlook Express, enabling SSL is useless.
  • Cant email, need tech support- 800#
  • I called 800-318-0631 and they were very helpfull. I hope this helps you.

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