by Kim Siever on August 9th, 2004

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Is there toll-free phone number for Yahoo! tech support?

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Answers. 42 helpful answers below.

by jthorne on July 25th, 2007

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Staff and moderators at Answerbag occasionally identify those answers that showcase the best our community can offer. This is an answer we think does a particularly noteworthy job at answering the question!
Hate to say you were given bad advice, but I am talking to YAHOO customer support right now.

Here are the numbers you may need in the future

Best Answer - Chosen By Voters

Yahoo! US contact information is:
Yahoo! Inc.
Phone: (408)- 349-3300
1-800-318-0631
(408)-349-1572
1-877-469-7847

Office Hours 8:30 a.m. to 5:00 p.m. PST
http://info.yahoo.com

Yahoo! UK contact info is:
Phone: 020 7131 1000

Yahoo! AU/NZ contact info = . These are possibilities:
Yahoo! 7
Phone: (02) 8288 4600
(02) 8925 0100
You need to contact Yahoo? =
Yahoo Personal Email 1-866-492-4664
Call 1-866-562-7219.
mail@cc.yahoo-inc.com

Yahoo! Customer Service
866-562-7219
408-349-3300
(408) 349-1572
8am - 5pm M-F (Pacific Time)
The E-Mail address for Yahoo! customer care is
cc-advoc@yahoo-inc.com

1 877 469 7847
Yahoo! Inc.
701 First Avenue
Sunnyvale, California 94089
Phone (408) 349-3300
Fax (408) 349-3301

http://yhoo.client.shareholder.com/press...
http://www.hardtofind800numbers.com/list...
Comments
- This is the best info i have gotten in two days. Thank you
  
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  by Anonymous on February 12th, 2008
- You're right. I wish you were still around.
  
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  by Tondoteottotote on February 17th, 2008
- Thank-YOU!! ... Thank-GOD!! ... I Have Round & Round & Round Again With Dear Ole Yahoo So Called Help / Re-Set Options / Page So Called Help .. After 2 or 3 days Now ... Still Can't Get Into My Mail & Wouldn't Take ANY New Password Attempts! ... Or Old One Either! .. And SEVERAL PEOPLE I'VE TALKED TO HAVE HAD SPAM / WEIRD E-MAILS, SENT TO OTHER PEOPLE, WITH THEIR E-MAIL ADDRESS! ... AND THEY DID NOT SEND THEM! ... SOME ELSE IS DOING IT! ... I TOO HAVE HAD SAME PROBLEM! ... THANKS! .. GOD-BLESS!! ... PAUL
  
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  by Paul_T7109 on March 29th, 2011
- These post were several years ago and none of the numbers exist or work in 2012? You will get a recording that you have send in an email request and no humans are available! Sad how they make so much money off of us and yet can not supply a good customer service number to help their patarons!
  
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  by Deborah_R4216 on March 26th, 2012
- Deborah, Yahoo's revenues have been falling. Their stock is nothing like what it used to be. They've cut services, including Yahoo! Auctions. It's a former Internet Giant that has fallen/is falling, like Myspace.
  
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  by Tondoteottotote on March 26th, 2012
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by Moonbeam on September 4th, 2007
I just got off the phone with (866) 562-7219 and got the password reset help I needed.
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- After 2 weeks of being blocked out of my mail plus account I tried these numbers. I was on hold for 45 minutes, and I finally got a live person. I was then after 4 or 5 security questions and another 20 minutes she told me i could now get online with a temp password.
  I want to say that this has gotten me so frustrated I could smash my Mac book. The customer service at yahoo is by far the worst ever. Mail plus will not be renewed!
  
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  by Marebare1313 on March 24th, 2012
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by Laura Jane on November 23rd, 2007
yes!
1-800-699-2466
I hope this helps!
Laura
Comments
- Actually, that number now belongs to a "DT Distributors." (Or was it "BT Distributors?"
  
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  by Tondoteottotote on February 17th, 2008
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by Anonymous on April 25th, 2007
Yahoo phone number is 1-866-562-7228. I hope this works for you.
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by Anonymous on March 3rd, 2007
Yahoo sucks for sure. Absolutely no help and this is for a paid-for Mail account (upgraded to faciliate POP retrieval). All we want to do is reset the password but it won't allow it. I guess our filed aaway info is different than what they have on file. So we can't even get TO the "Secret" question (i.e What street did you grow up on, What's the name of your first pet, etc). So I'm insanely frustrated and am trying to locate a Tech Support PHONE NUMBER! It's no where to be found on Planet Earth. I HATE Yahoo! I will invest in Google ONLY and never again support that site again in my life. It's a dumb company anyway - think about it: How much did they spend on BROADCAST.COM and GEOCITIES.COM? Compare those BILLIONS spent with what they've actually done with the purchases... For your extreme amusement, please look THAT up... You'll dump your stock if you own any.
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- Thank you :)
  
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  by jumper205 on November 17th, 2010
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by JoeShep on October 22nd, 2004
Absolutely not.
Its a matter of policy.
They don't want to be bothered by wining users.

To demonstrate like I have done many times:

I just clicked "Help" on Yahoo's mail page. It sent me to Yahoo mail Online Support. at http://help.yahoo.com/help/us/mail/

It showed lots of FAQ and help topics about mail and a space to "Ask Yahoo"
I typed in "Why don't you read my questions?".
The mailbot ( program to read mail and fake answers) used AI technique to match the words in my question to words in the help file or FAQs and showed the pathetic results. it asked:

" How are we doing?

Are we answering your questions?
Absolutely!
Usually
Sure
Hardly
Not even close!
"
I checked "Not even close!" and "Submit"

A mini window opened.
It said

"Thanks for your feedback

If you would like to send us more detailed comments, please type them in below:"

I Typed

"Why don't you read my F&^%$#@ questions?"

and hit "Send Comment"

"

This will I am sure as in the past produce a never ending e-mail chatter with Yahoo's mailbot. Each new reply gets more help file snippets based on the words in my reply. For example :
============================================================
"
Date: Tue, 12 Oct 2004 11:34:28 -0700 (PDT)
From: "Joe Shepherd" <joeshep2@yahoo.com> View Contact Details
Subject: RE: Feedback - PLEASE READ MY ORIGINAL QUESTION
To: "Yahoo! Mail" <mail@yahoo-inc.com>

WOW you, a human, actually read my question?

Thank you, thank you, thank you. This is truly a
first.

> We have investigated the issue you mentioned in your
> email, however we
> were unable to duplicate it.

You mean that when you sent e-mail to
mail@yahoo-inc.com, you actually got a human reply.

WOW that fixes everything. But when you said:

> were unable to duplicate it.

You were probably working on what was not my original
problem.

The "Coolie errors" was an old problem, as quoted
in your earlier reply.

> > Thank you for writing to Yahoo! Mail.
> >
> > If you get a cookie error, or are cycled back to
> the
> > Sign In screen with ...

It is wonderfull that you actually read the e-mail but
you see to have answored the wrong problem. As stated
in the title of this message

RE: Feedback - PLEASE READ MY ORIGINAL QUESTION
(KMM22243207V59225L0KM)

I had changed the title of my reply so the dreded
MAILBOT could not find it.

Could you be a discised MAILBOT.
Could you have found me any way. Could you have
automatically scanned the quoted replies at the end of
my message.

WAITE

What a full I have been! I left on the stupid case
numbers. "(KMM22243207V59225L0KM)"

> If you notice any further difficulty with your
> account, or if we can be
> of assistance in another matter, please let us know
> by replying to this
== ======== == ====
> email.
======

I reply and reply to all the other MAILBOT garbage,
but it just keeps on spuewing out more help files.

So lets try again only this time without the stupid
case numbers. "(KMM22243207V59225L0KM)"

=======================================================

--- Yahoo! Mail <mail@yahoo-inc.com> wrote:

> Hello,
>
> Thank you for writing to Yahoo! Mail.
>
> We have investigated the issue you mentioned in your
> email, however we
> were unable to duplicate it. We checked your
> account and were unable to
> find anything out of the ordinary. Our servers are
> running normally at
> this time.
>
> A good way to determine if this is a problem on your
> end or on ours is
> to try and replicate this problem on another
> computer in a separate
> location away from the one you are using currently
> -- for example, a
> computer library terminal or a friend's computer. If
> you are not having
> the same problems there, that will indicate a
> connection problem at the
> computer you are currently using. In which case, you
> are having
> difficulties with your Internet Service Provider
> (ISP) and will need to
> contact your ISP's system administrator or their
> Help Desk for further
> assistance.
>
> If accessing the account works at your home location
> but not at work,
> this difficulty may be due to your corporate
> computer security settings.
> Your company computer most likely has a special
> setting preventing you
> from accessing outside the corporate network. You'll
> need to consult
> your network administrator to extend internet
> permissions.
>
> If you notice any further difficulty with your
> account, or if we can be
> of assistance in another matter, please let us know
> by replying to this
> email. If you describe in as much detail as
> possible the problem you
> are having, any steps you take leading up to it, how
> frequently it
> occurs, and the exact text of any error messages you
> receive, it will
> help us to provide a solution more quickly.
>
> Thank you again for contacting Yahoo! Customer Care.
>
> Regards,
>
> Lewis
>
> Yahoo! Customer Care
>
> Visit our online help pages at:
>
> http://help.yahoo.com/help/us/mail/
>
> Vote for the stars of Yahoo!'s next ad campaign
> http://myengine.yahoo.com
>
>
>
> Original Message Follows:
> -------------------------
>
> PLEASE - PLEASE READ MY ORIGINAL QUESTION BEFORE YOY
> SEND ANOTHER SNIPIT OF YOUR HELP FILES. I ALREADY
> READ
> THEM.
> --- Yahoo! Mail <mail@yahoo-inc.com> wrote:
>
> > Hello,
> >
> > Thank you for writing to Yahoo! Mail.
> >
> > If you get a cookie error, or are cycled back to
> the
> > Sign In screen with
> > no error message, your user cookie is probably not
> > being set properly.
> >
> > A cookie is a small piece of information stored by
> > your browser to help
> > identify who you are. Yahoo! Mail uses cookies to
> > keep you signed in to
> > your account as you move from page to page. If
> your
> > cookie is not being
> > accepted correctly, you will be signed out of your
> > account as soon as
> > you move to a different page. This is what is
> likely
> > blocking your
> > current ability to sign in or remain signed in.
> >
> > There are a number of reasons why your cookie may
> > not be set properly.
> > We have listed these reasons in order from easiest
> > to hardest in order
> > to save you from taking unnecessary steps.
> >
> > I. The date on your computer is set incorrectly.
> > Since cookies rely on
> > dates, a computer with an incorrect date may
> > "mislead" your browser into
> > forgetting about your cookie. To fix this, simply
> > set the correct time
> > and date on your computer.
> >
> > = = = = =
> >
> > II. You have installed an application that
> > monitors/blocks cookies from
> > being sent. These include virus protection
> software,
> > etc. To remedy
> > this, simply disable the monitoring application
> > before signing in.
> >
> > = = = = =
> >
> > III. You are behind a firewall that doesn't allow
> > you to receive
> > cookies. This is sometimes the case for users
> > connecting from a business
> > intranet that limits cookie acceptance for
> security
> > reasons. To check if
> > this is a factor, contact your Systems
> > Administrator.
> >
> > = = = = =
> >
> > IV. Your browser is not set to accept cookies.
> Most
> > browsers have the
> > option of either accepting all cookies, showing an
> > alert before
> > accepting a cookie, or not accepting cookies at
> all.
> > In order to use
> > Yahoo! Mail, your browser must be set to accept
> all
> > cookies without
> > alerts. If your browser gives you the option to
> > accept all cookies, you
> > should choose it. If your browser gives you the
> > option to show an alert
> > before accepting a cookie, you should not select
> it.
> > Below are the
> > setting instructions for several popular browser
> > types.
> >
> > When making these adjustments, be sure to confirm
> > any changes you make
> > by clicking the "OK" button in the Options
> windows.
> >
> > Netscape versions 7.x:
> >
> > 1. Click the "Edit" menu and select "Preferences".
>
> > 2. Click "Privacy & Security" in the left-hand
> > column then "Cookies".
> > 2. Check "Enable cookies based on privacy
> settings".
> > Clicking the "View"
> > button will allow you to set your privacy
> settings.
> > Be sure these are
> > set to Medium or Low.
> >
> > Netscape 6.x:
> >
> > 1. Click the "Edit" menu and select "Preferences".
>
> > 2. Click "Privacy & Security" in the left-hand
> > column then "Cookies".
> > 2. Check "Enable cookies based on privacy
> settings".
> > Clicking the "View"
> > button will allow you to set your privacy
> settings.
> > Be sure these are
> > set to Medium or Low.
> >
> > Netscape versions 4.x:
> >
> > 1. Click Options/Network Preferences/Protocols
> > 2. Un-check the option "Show an alert before
> > accepting a cookie"
> >
>
=== message truncated ===

__________________________________
Do you Yahoo!?
Read only the mail you want - Yahoo! Mail SpamGuard.
http://promotions.yahoo.com/new_mail

Delete Reply Forward "
===========================================================================

So far no reply.
Comments
- wow they suck. they really really do. Why would you ever want anything to with yahoo in the first place??
  
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  by davoomac on April 24th, 2006
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by pheobeknows on January 19th, 2012
1-800-chokethathoe
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by Deborah_R4216 on March 26th, 2012
So far all the numbers listed on your site that was posted way back in 2007 are now no longer useful! There are on other ways to contact yahoo, except through some email. How sad! They make a bundle from us, but cannot provide us with a good customer service line! How sad.
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by Rutilio_A on November 3rd, 2011
olvide mi password y nopuedo adceder a mi cuenta que es
rahvac@yahoo.com sime pueden mandar mi password a
Rutilioalejandre@sbcglobal.net gracias
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by Joseph_G7906 on August 2nd, 2011
im just making a statement. If this new crapy yahoo mail junk for a page isnt gone or even given the ability to go back to the old on i will get rid of my yahoo email address and say **** yahoo and your new crap. i hate the new page.
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by Toby_J2572 on October 11th, 2011
how can i changing my yahoo password without have the phone number
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by Toby_J2572 on October 11th, 2011
how can i changing my yahoo password without have the phone number
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by Derreon_H on October 11th, 2011
how can i changing my yahoo password without have the phone number
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by Orpheuse on October 28th, 2008
This is the On-Line Website for Yahoo Help. You can chat with a live technician.

mail@cc.yahoo-inc.com

Good Luck

Orpheuse
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by Anonymous on March 11th, 2009
Cant email, need tech support- 800#
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by Anonymous on August 29th, 2009
I called 800-318-0631 and they were very helpfull.
I hope this helps you.
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by Anonymous on January 11th, 2009
The spam mail from Mailbot Yahoo is not from them. It is coming from AT&T. They tried to help me to stop the e-mail by marking it as spam. I was told it wouldn't come to me again, but it does.

It must be treated as spam and reported to FCC, FTC or AG, whichever one handles spam. Also report it to TV stations. I get the e-mail every day and am tired of it. If you don't use Outlook or Outlook Express, enabling SSL is useless.
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by Anonymous on December 21st, 2008
YES 1-800-318-0631
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by Anonymous on October 15th, 2008
We need help w/ our e-mail, we can not open our e-mails. do you have a phone # for Tech support

janiechaplain@yahoo.com and
mcelhaneyjohnny@yahoo.com
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by louanner on June 20th, 2011
my yahoo account is not letting me open it cause it keeps saying password invailded i know my password and it wont let me
what do i have to do
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by bungson on September 19th, 2006
yes there is
[ or at least, there Was ].

try 866-562-7219.
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by miniariana on May 2nd, 2011
Please I cannot forward emails any longer. How do I correct, Sincerely, Monica Murray
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by Metador on August 23rd, 2010
I Need Reset Pw My Id, I Send Fax To Yahoo But dont Answer Me So What Can I Do To They Are Answer Me?
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by ashl on August 23rd, 2010
i need help changen my yahoo accout pasword and qustion
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by ashl on August 23rd, 2010
i cant change my password becuz i dont remeber my yahoo qustion please help
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by lamarsessions on August 31st, 2010
Yes, Yahoo tech support has a toll free phone number. The good thing with toll free service, the caller is not charge at all when they dial a toll free number.
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by jackbolins on August 16th, 2010
yahoo has 1-800-318-0631 toll number support that you can easily access. http://www.800numbersinfo.com/
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by 1983yogi on July 20th, 2010
hello this is yogesh and i had forgotton my password of yogesh_airtel143@yahoo.com so plz help me out the eamil id i had provide had been closed down
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by maryshelvin30@yahoo.com on April 30th, 2010
I was lock out of my e-mail please help me my acct is maryshelvin30@yahoo.com my past word was shelby i change it to gimmers61 i just can't remember but they ask me a security ? my older neice name if i can remember i put detria also they use to sent me a code on my cell phone to get back in please help me i'm lock out please they want let me in until tomorrow can you help me please
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by ybrown38 on July 15th, 2010
i cant send emails
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by 1983yogi on July 20th, 2010
hello this is yogesh and i had forgotn my password and the email id i had provide for the altnative have no more anymore so kind plz help me
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by jimzehner on October 6th, 2010
Did anybody got the correct answer for you question? Well, I want to answer but its already answered.
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by smc566 on December 3rd, 2010
Solution to SPAM EMAILS YAHOO: DELETE your accnt!! I have been online, on yahoo help pages, and did everything recommended! I finally said the hell with it and deleted it online BUT a month after deactivating it, it was still sending SPAM. So I called 408-349-1572 it says to go online for SPAM, but DON'T talk to a representative and have them manually deactivate it because they still had my accnt as ACTIVE!!! Get a reference # too!!!
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by thelakeviewlodge on April 22nd, 2011
my website is not working but I paid yahoo to be my host my url is www.thelakeviewlodge.com
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by Bryan_K8776 on April 29th, 2011
my yahoo id bryankearney1 and it has benn deleted. I need to get this back asap and have waited for an answer that was suppose to to be answered after I filled out a form on pulse.

How can i get this id back and running, I have emails and documents for my business in this id
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by Bryan_K8776 on April 29th, 2011
my yahoo id has been deleted, I did not recieve a 24 answer. I need to get vaulable information from my emails?
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by Brian_C4329 on February 9th, 2011
Whats the phone # for tech support. I have a couple of questions to ask. My email has been updated without my permission, and I am very unhappy with it!!
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by Samuel_I on January 31st, 2011
how do i get my yahoo password back
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by mommyofone on January 4th, 2011
i get into my account i forgot my password and my secret question now i have locked up my account
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by mommyofone on January 4th, 2011
how do i get inot my account after it locked up
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by darmil1983 on January 10th, 2011
is this yahoo customer support?
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by Anonymous on December 24th, 2009
I keep getting e-mails from it says yahoo saying that I am to give them my address, phone, and other information to verify my account I just paid 19.99 in Sept. for this account. I feel it is a scam and am not giving it to them. How do I know the difference? Let me know.
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Question

Is there toll-free phone number for Yahoo! tech support?

Answers. 42 helpful answers below.

Great Answer

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