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Insurance question: I backed into a pole (crappy day), how does one typically go about submitting such a claim for insurance? Do you pay them your deductable and then they pay the shop? Is it usually worth getting them involved, or cheaper for you to pay?

By Cyndi Ninja Asked May 17 2008 8:41AM
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Top Answer out of 7

by FaerieWhings on May 17, 2008 at 8:48 am Permalink

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I would find out how much repair is compared to your deductible and then decide of your insurance going up is worth it as well. Because when you make a claim your insurance goes up.
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Avatar Rollie May, 17 2008 at 08:50 AM
Depends a lot on how many and the kind of accidents you've had.
Avatar Cyndi Ninja May, 17 2008 at 08:50 AM
Thanks :)
Avatar Cyndi Ninja May, 17 2008 at 08:50 AM
I haven't had any at all, or tickets...but I don't want to be blacklisted by insurance companies lol :)

Answer 2 out of 7

by Andy Ninja Is Wicked Freezing on May 17, 2008 at 8:46 am Permalink

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Typically, you would pay your collision deductible and the insurance carrier would cover the rest. Once you have established a claim, you can pay the shop directly with a check received from the insurance company or in some cases they can pay the repair shop directly. You can't just get it fixed and then present the insurance co. with a bill though.

Have a couple of estimates done. See how much more than your deductible it will be to fix and then decide whether to pay out of pocket or let the insurance company pay. Keep in mind, even though no other car was involved and the repairs won't likely be that much, they can (and will) still consider that an "accident" and apply a surcharge 6 times out of 10.
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Avatar csimme01 and Ninja Cooper UNMASKED May, 17 2008 at 09:33 AM
Oh Cyndi!! Poles, HDL, checks and clowns! I do think crappy day is an understatement. Are you OK??
Avatar csimme01 and Ninja Cooper UNMASKED May, 17 2008 at 09:34 AM
Here, hold NC , let him lick your nose and it will make you feel better.
Avatar Cyndi Ninja May, 17 2008 at 09:27 PM
Aw, thanks Cooper...much better!
Lol, all those were my issues (except the checks, I was just curious heehee) :)

Answer 3 out of 7

by Account Closed on May 17, 2008 at 8:46 am Permalink

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To submit a claim you would contact your insurance rep. they will send out someone to check out the damage and take pictures. They will seek out the damage worth and many will give you a check minus the deductible.

If the damage is small it would be advisable to repair it out of pocket and not report it as many insurance companies will increase your payments whenever a claim is submitted.

Most fender benders are cheaper then deductibles anyway and you be helping yourself just to have it repaired out of pocket.
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Avatar Cyndi Ninja May, 17 2008 at 08:49 AM
Thank you Wanbli, looking at the damage, I bet the whole bumper and panel will need replaced :(
Avatar Account Closed May, 17 2008 at 08:52 AM
I do hope you are ok as that is what is really important.
Avatar Cyndi Ninja May, 17 2008 at 08:54 AM
Thanks sweetie, I'm fine...I was only going about 2mph, but it still did a heck of a lot of damage :(

Answer 4 out of 7

by Major Look at yerself on May 17, 2008 at 8:46 am Permalink

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Bummer. I find it easier and quicker to pay, however some panel beaters here will only do insurance jobs.
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Avatar Cyndi Ninja May, 17 2008 at 08:47 AM
Thanks, I'm so poor, but I don't want to end up paying crazy high premiums in the long run :(
Avatar Major Look at yerself May, 17 2008 at 08:49 AM
Wow Cyndi ninja you are faster than a speeding star. I guess you may need to shop around. It's highly frustrating. I used to drive for a job and I met some shonky people who fix cars. Good luck!
Avatar Cyndi Ninja May, 17 2008 at 08:51 AM
Thanks Major :)

Answer 5 out of 7

by CaptainHarley adores his life penguin on May 17, 2008 at 8:52 am Permalink

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That depends upon how expensive it will be to repair the damage and how much money you can spend to do so.
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Avatar Cyndi Ninja May, 17 2008 at 08:52 AM
Thanks :)
Avatar CaptainHarley adores his life penguin May, 17 2008 at 09:08 AM
Welcome. : )

Answer 6 out of 7

by debsmooth on May 17, 2008 at 8:50 am Permalink

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Have the damage assessed by a good body shop and explain that you are on the fence about claiming it on your insurance. It will certainly drive up your premium. If the damage is minimal then I would just eat the cost. If it involves major structural damage or the airbag went off you should use your insurance. Airbags are very expensive and worth having replaced by a pro. They are life-savers and your life depends on them.
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Avatar Cyndi Ninja May, 17 2008 at 08:53 AM
Thanks, it's just my back bumper and panel...but it looks pretty bad :(
Avatar debsmooth May, 17 2008 at 11:26 AM
Yeah. It should not be too bad. Those things are designed to crumple like paper. Better to pay one lump than to pay more per month for the next 3 years or so.

Answer 7 out of 7

by SupaCute on May 17, 2008 at 8:46 am Permalink

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Depending on your insurance company, some let you report a claim online, and others have a number. You can call the company direct, or speak to your agent. usually the company has a 24-7 number right on your card. progressive is who I ahve and they have it on the back of the card.

As for damages, You would have to get an estimate of the damage that is done from a garage or shop, usually about 3 estimates then decide is its worth turning into the insurance being the cost of your deductible.If your deductible is 500.00 and the damage is 250.00 its obvious that you would be better paying the 250.00 and not turning it into the insurance. The insurance company will take the lowest estimate if you choose to have the vehicle repaired by the shop you choose, otherwise they may have a shop that is with teh company, and get their own quoted price if you choose to use their garage.

As long as no other party is involved and no injuries were incurred I would say that is your best option.

Good luck,
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Avatar Cyndi Ninja May, 17 2008 at 08:47 AM
Great answer! Thanks :)
Avatar SupaCute May, 17 2008 at 08:54 AM
No thanks needed. i am glad you apreciated my answer. i went thru something similar about 4 years ago, except i hit black ice,a nd toppled the car over on its roof,the car was in teh beginning of its loan term, the damages were more than the value of the car, they totalled it and then the gap insurance wouldnt cover the remainder of the loan. It was crazy . The insurance company I turned it in because the damages were thousands of sollars, plus the deductible was 500, so the car was a total loss. It was like I was renting a car for a year ..lol.. The good thing is I was not hurt as a good thing for you in this case.
Avatar Cyndi Ninja May, 17 2008 at 08:56 AM
Oh, I'm sorry to hear that! That's awful!


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Insurance question: I backed into a pole (crappy day), how does one typically go about submitting such a claim for insurance? Do you pay them your deductable and then they pay the shop? Is it usually worth getting them involved, or cheaper for you to pay?

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