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I make at least 6 international flights each year and I have never come across a rude flight attendant. Perhaps they are polite to me because I'm polite to them.
I fly about twice a month and it's been about two years since I've run into a truly rude flight attendant.
Only rarely. Most of the times the flight attendants I meet are pleasant people doing quite a hard job and being kind. I don't envy them.
I remember when my son and I were on a plane going to London he had to use the bathroom. So we stood by the bathroom door and waited. A flight attendant told us we had to sit down to wait. Then someone else got up and stood there, getting the toilet before us. The attendant didn't say a thing to him. She was rude.
Another time when my husband and I were coming home from our honeymoon and we were sitting right near first class. The attendant treated us with first class service when she found out where we were coming from. She was kind.
it actually depends on the way you treat others. i can be rude to a flight attendent and she will be rude back. if im not rude then they treat me nicely. if they are rude to you mabey you should check your attitude and behavior cause it could have something to do with it.
I find them to be pleasant and helpful. I had a poster board sign I took to a conference some time ago. It wouldn't fit in the overhead and the attendant let me put it in their luggage space. (Comming home I had to talk another one into letting me use their space. Not rude just protective)
I don't think you could even be rude SBJ!
You shouldn't generalize like that. Some are rude and some are nice.
I have never had one rude to me personally, either in pilot uniform, or not. Probably part of the reason is that many old-timers have taken about a 35% pay cut!
I think you are no doubt rude to them first. Flight Att.are dealing with 100's of people a day. Most of them are not nice. If you are polite to them i know they go out of their way to return the favor. Do you think they were rude because, they would not stow your bag for you, or put you in a seat that you wanted. Was it because they would not give you something for free or you wanted an answer to a question that they did not have the answer to? Because,for some that makes them rude.
Its not that I think every flight attendant is rude... but lately in the past couple of years I have noticed that some of them have become a bit more disrespectful. Personally I had a really bad experience with a flight attendant of us airways... So I was on the way from MIA to OAJ to see my husband that was returning from afghan, and I was in a great mood until I entered the flight. The minute I walked in one flight attendant gave me a nasty look, although I told her good morning. Well a couple days before the flight I had a surgery and I was still in a lot pain, but I was not welling to miss my husbands arrival so I insisted on flying. Long story short.... I had a small carry on bag and I was trying to put in the over head compartment but I was having trouble because of the pain from my surgery wounds. I asked one of the attendants if she could help me put my bag in the over head compartment, and I explained to her very nicely that I had just had surgery and I was having trouble with lifting my bag. First, She looked at me like if I was stupid for asking her such a question, and then she began to yell at me... this what she said " NO, I will not help you... its not my fault that you cant carry your bag, if you knew you couldn't carry it you should have put it on the bottom.... I am not your slave to be carry your luggage.... And plus if I hurt my self carrying your luggage I will have to sue you"... I could not believe what she told me... I told her with almost tears in my eyes that I didn't think she was my slave I just really needed the help in carrying the bag, and the only reason that I didn't put my bag in the bottom is because it cost money and I could afford to spend that extra money. (The military and their family don't really have the money to spend on point less things like that). She continued to yell at me, so I decided to try again to lift the bag, I was in so much pain I thought I was going to pass out, once she noticed that the luggage almost fell on another costumer is when she came to help but not because she wanted to. BUT no this didn't end there, once we arrived to our destination it got worse. As I am leaving the plane she tells me with attitude that she had someone carry my luggage down for me and that next time I shouldn't make people carry things for me. I was so mad and tired of this lady, I did not respond to her comment and I just proceeded to exit the aircraft. I guess she got mad that I didn't say thank you ( for real who deserves a thank you after that)... so she followed me out of the aircraft, and once outside the aircraft she began to yell at me again, I couldn't believe she was yelling at me in front of a bunch of flyers that were never on that flight and did not know what she did to me. Well I just ignored her because I did not want her to ruin my day any more, and as I was walking away.. I heard her say to the standbys... " That little bitch thinks that I am her slave and that I have to carry and take down her luggage for her" At that point I just wanted to say a couple of things to her but I behaved my self! I wish I would have got her name but I am so angry that I couldn't even focus on that. This is just one thing that has happened to me, that shows that many of them have no respect for the flyers and are very rued at times.
Some flight attendants can be rude, but not all for the most part. Sometimes it is very hard to bite your lip and move on when the customers are demanding, demeaning, and just plain difficult. I am a flight attendant and I don't think I am rude. Sometimes things do probably come across as rude when it was not meant that way at all. Every once in a blue moon I think all flight attendants can loose their patience. Put yourself in the shoes of flight attendants. Some people treat the plane, especially the row they are sitting in as a trash can. Ever wonder what would possess someone to leave a used sanitary napkin in the seat back pocket or even stuck to the window. Not every one flying is nice or even considerate. My advice is to be nice to the flight attendant. You would be suprised how far please and thank you will go. Also remember the flight attendants are require to ensure all federal regulations are met. The goverment regulations don't always make since to the passengers of the flight attendants. If the flight attendants don't enfore the regulations they could be personally fined over 10,000 in some cases. I don't have that kind of extra cash to give the government. It could be as simple as not telling someone headed to the lavatory, " THE SEAT BELT SIGN IS ON".
I have very seldom experienced a rude flight attendant. More often than not they are helpful and friendly, or at least, efficient.
I honestly think this would be a hard job. Canned air, infrequent rest breaks, jet lag, customer service, frequent times of uncertainty, or even fear, poor rest areas, a requirement to comply with a company make up protocol, the list goes on and on, and that's before we even get to the important stuff, like what to do in an emergency.
It is not the "glamour profession" it once was. Layovers are shorter than they used to be, and airlines avoid putting their crews up in really nice hotels or resorts, if they can do a deal with a cheap one that will do the job. Fatigue is a constant and ongoing problem. There are potential long term health risks from increased solar radiation, and maybe from breathing canned air, not to mentioned disrupted sleep and eating cycles.
And as time goes by they have to cope with more pax in smaller seats, a reduction in services provided, and an increased incidence of "air rage" type events.
It amazes me that they are usually as cheerful as they are.
SBJ, you must be flying with the wrong crowd, or be seriously unlucky.
Like anything else in life, some are rude, some not. I use to be one and can say that I was always polite to people who were polite to me. It was rare that people were rude to me. It seemed that when people were rude to me (again, rarely) it was because of resentment towards something else the airline had done wrong. While I understood their frustration, I still didn't take any s***. Nowadays, in the U.S., flight attendants have a lot of power to get you get kicked off that plane, and I let people know it. Be pissed off all you want to about the airline not upgrading you, losing your bag, etc., but during a flight, be nice or be arrested. Believe me, the flight attendants don't care to hear your complaints. The only thing they can provide is drinks and sometimes food, and in case of an emergency, implement their safety training. And no, they are not required to lift your heavy bag. They can help you with it if they choose, and asking politely might work.
I have a friend who's currently a flight attendant for u.s.airways and she's VERY sick of the treatment the airline has given their employees. She's admitted that she's short with passengers. Not outwardly rude, but short when they ask her stupid questions like "why is there no milk for my baby? why is there no food? i actually have to pay for a drink?" Some of them are burned out and unfortunately take it out on passengers. All in all, I never worked with a flight attendant who was rude to someone for no reason.
I'm a flight attendant....and like everyone else, I have good days and a few bad days. I never TRY to be rude, but it definitely happens. Sometimes I'm even surprised at the things that pop out of my mouth and I even agonize afterwards if I feel like I've said something potentially rude to a passenger. It's usually nothing personal. You have to keep in mind that flight attendants may fly between 4-6 flights per day and may be away from home for weeks at a time. That's enough to make anyone a little cranky. And also, we tend to hear a lot of the same questions over and over again....and deal with very similar situations many times daily. So when we hear a question for the 6th time that day, the response might be short....just because we can't believe people don't know the answer. Again, I wouldn't take anything a flight attendant says personally. I certainly don't take anything passengers say personally.
I am a flight attendant, and I do my best to not only be courteous but to be friendly to my pax. Sometimes I may be short when I'm in a hurry to get the flight out on time, but I always says please and thank you.
When a pax is rude to me, I see that as a green light to give them attitude right back. I don't have time for people to give me lip about their purse, cell phone, or dog. When I tell you to do something, I expect you to do it, especially since you are legally obligated to.
I deal with hundreds of pax a day who can't find their seat when it's clearly labeled, who leave their trash in the seat (no matter how many times I walk through with a trash bag), and who give me crap for trying to do MY job.
Our days are incredibly long, our pay is incredibly low, and our pax are incredibly cantankerous, however, most of us still love our jobs. So when an FA is not as perky and jolly as you would like him or her to be, maybe try being extra nice with a big smile and a genuine please and thank you; you'd be surprised how our attitude changes, especially towards you.
Out of all my flights, I've only run into one rude flight attendant. She treated the woman seated across from me who was traveling with an infant, like trash. She was so out of line and hateful, I filed a complaint at the same time the poor mother did. Never have I wanted to slap another persons face quite like I did the hateful hostess. Still do it appears, 13 years later while typing this, I got mad all over again.
I haven't run into a rude flight attendant but did fly once with a drunk one on board. There were others but this one kept grabbing the intercom. Most passengers giggled most of the flight.
I have another thing i'd like to share...my FA friend told me a funny story about a flight she worked. A lady traveling with a baby, and no one else, had to use the lavatory. This passenger asked my FA friend to hold her baby while she used the lavatory. My friend said no! lol! She said something like "no, i won't, i'm sorry" The passenger was dumbfounded and my friend said she could tell the lady didn't know what to say. But she found the words after her initial shock "How am I suppose to use the lavatory with a baby?" to which my friend responded "I'm sorry, but I don't want to be responsible for your baby." Perfectly understandable to ME. What happened eventually is that another FA held the baby while the lady went in and used the lav, but my friend said the passenger was pissed.
She answered her respectfully, but is this being rude? What do you think? Holding babies is not a requisite of her job, so she was within her FA duties. Though I understand it's tough to travel alone with a small baby, I DO understand not wanting to be responsible for a small child. I thought it was a funny story still, and would have paid money to see the look on the lady's face when she realized that her precious beautiful baby is just a liability to others.
Maybe it's the way that you treat them.
So far I have not encountered rude ones.
They are very accommodating and kind.. and beautiful~ <3 (in case of female attendants)
Some of Australia's Flight Attendants tend to think they are Astronauts, and can be seen getting around places like Sydney's Domestic Air Terminal with Altimeters attached to the end of their noses.
In general, I would say that the likelihood of encountered rudeness, is proportional to a Flight Attendants ability to resist being honest with ones self, multiplied by the flight hours he or she has been working. R Murray Bsc Aviation.
I think they are flying whores. Not that there is anything wrong with that.
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You're reading Do you think flight attendants are rude? Please explain why or why not. If you are a flight attendant, tell me why you act the way you do. I think for the most part, they are very rude and short with people and I don't like it.
Comments
I have never, ever been rude to a flight attendant. Maybe I've just been unlucky....I'm always kind and thankful for their service. Anyone who knows me will know that.
by Sweet Baby Jane on May 9th, 2008
I thought the way you worded the part of your question aimed directly at flight attendants was rude, hence my answer. Perhaps my experiences have been different because all the FAs I come across are either British or Spanish and they are friendlier and more polite than those in whichever part of the world you live.
by Brian I on May 9th, 2008
No, not at all....I am very grateful for everything service people do for me at restaurants, etc. In fact, my husband thinks I over tip....
I've just not had good luck I guess.
I'm sorry so many people took my question the wrong way...I feel bad that I came off like that! :(
by Sweet Baby Jane on May 9th, 2008
It's sometimes very difficult to recognise tone of voice when you only see it in writing. Sorry if I misunderstood you.
by Brian I on May 9th, 2008
I'm a flight attendant....and like everyone else, I have good days and a few bad days. I never TRY to be rude, but it definitely happens. Sometimes I'm even surprised at the things that pop out of my mouth and I even agonize afterwards if I feel like I've said something potentially rude to a passenger. It's usually nothing personal. You have to keep in mind that flight attendants may fly between 4-6 flights per day and may be away from home for weeks at a time. That's enough to make anyone a little cranky. And also, we tend to hear a lot of the same questions over and over again....and deal with very similar situations many times daily. So when we hear a question for the 6th time that day, the response might be short....just because we can't believe people don't know the answer. Again, I wouldn't take anything a flight attendant says personally. I certainly don't take anything passengers say personally.
by etoile4204 on April 14th, 2010