ANSWERS: 1
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Start by uninstalling and reinstalling a freshly downloaded copy of Firefox. Make sure that's the cause too....it's rare that any app will bring down windows (assuming you are using Windows 2000, XP or Vista...if you aren't, that's your problem). Blue screens - dumps out of Windows - can be caused by alot of things, especially new hardware. IF you haven't added any new hardware recently, you might wnat to test the Memory: http://oca.microsoft.com/en/windiag.asp
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