Has anyone opened an account with ING Direct? Is it any better or worse than a traditional bank?
by 
Stewie_G
ANSWERS: 3
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I have and I love it. They have way higher interest rates, you get all of your stuff online, and they have good customer services. Plus you can link it to your regular bank for online transfers to your checking account or get direct deposie through them. And even though I haven't actually deposited anything in five years they don't give me a hassel ove my 15 bucks.
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I have had a savings account with ING for five years. As previously stated, there are no hassles and the interest rate has increased regularly. I make automatic deposits from my checking account-- no problems. I am considering using them for other accounts.
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I had a bad experience with ING Direct. After my bank was closed, my funds got transferred to ING Direct. During this transition, a check bounced even though funds were available. The customer service department at ING Direct was not helpful or empathetic to my difficulties. They are not refunding NSF fees that have been assessed even after I faxed extensive documentation. I would not recommend this bank.
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