by 
The Curious Bag
-
<h4 class="dechead">On One Hand: Beautyrest Mattress
Simmons offers a special type of mattress called a Simmons Beautyrest mattress, which offers a special pocket coil technology making any movement undetectable. Beautyrest is the perfect mattress for couples and for undisturbed sleep. Four types of beautyrest mattresses are available, each one offering different positive attributes.
On the Other: Bad Customer Service
Simmons has unpleasant customer service, and the sales personnel are rude. According to consumeraffairs.com, several customers have reported that Simmons doesn't always offer prompt delivery service, and the company doesn't always honor a full refund when returning a product. The representatives from the company are not readily available to answer consumer's questions.
Bottom Line
Yes, Simmons mattresses are worth the money if you can put up with the faulty customer service. Simmons products are high quality mattresses with traits not seen in other mattresses, such as high performance foam. The customer service is shown to be inconsistent, which is something to take into consideration.
Source:
Simmons: Simmons Mattress Collection
RELATED QUESTIONS
Copyright 2023, Wired Ivy, LLC