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I have Windows Vista Home Premium Service Pack 1 and auto-update keeps offering to install Window Vista Service Pack 2 (KB948465) but it keeps failing to install with error code 80073718. How do I install this update? Please.

By douglasmkilmer Asked Jul 22 2009 7:56AM
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by JimmyG on Jul 22, 2009 at 8:58 am Permalink

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Are you sure you have the error number right?
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Avatar douglasmkilmer Jul, 22 2009 at 09:21 AM
No it is incorrect; I mistook B for an 8. The error code is 8007371B. Thank you for answering and sorry that I took so long comment but I had to re-attempt installation to verify the error code.
Avatar JimmyG Jul, 22 2009 at 10:07 AM
If it's any comfort, you're not alone, lots of chatter on this one. But there doesn't appear to be a definitive answer. Here's how one guy fixed it, if you can decipher what he's talking about:
http://www.vistaheads.com/.../...ror-8007371b.html
And then there is something called the Update Readiness Tool for Vista where your error is listed and some download links for various Vista flavors:
http://support.microsoft.com/kb/947821
Sorry I couldn't be more help, but I don't run Vista. Good luck!
Avatar douglasmkilmer Jul, 22 2009 at 10:26 AM
Thank you very much :-)


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I have Windows Vista Home Premium Service Pack 1 and auto-update keeps offering to install Window Vista Service Pack 2 (KB948465) but it keeps failing to install with error code 80073718. How do I install this update? Please.

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