Why is the Department of Motor Vehicles always staffed by rude angry people with no social skills?
by 
Mary Mary quite contrary
ANSWERS: 12
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how would you feel if you had to sit behind a desk and deal with teens and disgruntled drivers to earn a meager wage?
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Maybe because they need to keep things moving constantly, and when someone slows them down it irritates them I mean they do get pretty full around the clock I bet thats a stressful job to have.
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It isn't always. Also you have to realize in most customer service jobs, especially in a government job, you get all kinds of rude people, who think that everything that has gone wrong with their situation is your fault. Think of how much abuse they take, for re-instatemetns, clerical errors etc. that were all made at a master division probably over 100 miles away. After about the thousandth time it would probably get montantnous to you and you might get defensive!
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I've seen that too many times to count. It isn't that they don't have people skills. They've never been made to use them. Most bosses wouldn't dare let their employees treat people like that. +5
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I'm sure their job has lots of pressures from too many customers. Long slow lines make customers angry and rude; probably much of this has rubbed off onto the employees. My driver's license expired 2 months ago; when I moved I didn't go in to change my address so my notice must have been sent to my old address. I will get my license renewed, but I am putting it off because it is so unpleasant to wait and wait and wait in the DMV office. If I wait in line 30 or 40 minutes, my Christian witness of love and kindness has temporarily disappeared. So on and on it goes. The solution would be more DMV staff, but my state, CA, is $25 billion in the hole... I went online to set an appointment, and the first available is 3 weeks away.
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Mostly it's because they are overworked, understaffed and underpaid and the people they have to deal with are generaly in a foul mood. With a lot of States suffering from cut-backs and lay-offs, these people are now worried about if they are going to have a job tomorrow or not.
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Because once they get a job there, they don't want to quit because they know it's a regular paycheck with paid holidays and good benefits. They also know how hard it would be for their employer to fire them. They get bored and instead of realizing how lucky they are to have a job and trying to keep a smiling face and do a good job; they instead feel free to show how much they really dislike their jobs and don't mind having an attitude with people instead. Personally, I don't care how much it costs; I think these losers with an attitude should be told to shape up and if they don't, they should be shown the boot and replaced with someone who will actually appreciate having the job no matter how bored they may get. BTW, I've seen the same type of rude, angry people working in the postoffice.
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welfare to work??? http://www.aetv.com/parking-wars/ just imagine listening to hostility spewed at you for 8 hrs a day you're bound to develop a thick skin and get a little rude most ppl are decent enough until attacked
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Imagine you have a line of people of varying hostility lined up waiting their turn to make you solve their problem. How many could you make it through before you feel like shooting them all? Keep in mind that the anger grows the longer they wait so every customer is angrier then the last. If you have adequate social skills you might get through 3 assholes without having a nervous breakdown. If your Gandhi, you might get to 100. But regardless, by the end of the day you're going to want to hurt people.
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because those are the kinds of people we need to fix stuff
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That place scares me. They have to deal with people, often angry people and freaked out parents, constantly everyday. That can wear a person out. My dad always says that it is as close to communist as you get in the US.
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I actually have seen this attitude by employees working in any government office: DHS, post office, DMV..When I lived in Lincoln I met several people who worked at the state Capitol and they were as snobbish as could be. I think they have this attitude that they can't get fired (lots of paperwork and having to rehire someone else) so they don't care how they treat people. I know they get complained too but so does people who work in salons and retail and other places. I do think that a requirement to be a govt office employee is rudeness..If they don't smile and they are rude..they get hired.
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