I'm at work: I just go off the phone and said "I'm Sorry: because I couldn't solve the person's problem.He said "You don't sound very sorry."That pissed me off! I was very nice.His problem is not my problem and I did my best to try and help him.Thoughts?
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Like you said it's his bad mood not yours , let it go and move on , don't let him ruin your day at all -
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