ANSWERS: 1
  • You listen. Ask only questions that require complete thoughts. Example: What did you like best about Mr. ___? Do not ask "yes/no" questions. Example: You liked Mr. ___ very much? Do not judge him or her, and don't try to fill the "But I don't understand." She just needs to talk, and you just need to listen. NO JUDGING. She'll find the answers she needs.

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