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The way I have been trained is this: What was the last thing you were doing before system began to show these signs? What did you install? take away? etc Did you delete some thing from PC? Did you clean inside case and use you hand without a static strap to touch and move things? where were you standing at the time? also need to know what you have tryed up to this point such as recovery, reboot etc fresh install etc many times is comes down to a very simple connective and thats inside case first, and if a person has cleaned with canned air they can low dust under ram connections,HD connections etc, if the system had alot of dust in it this often happens so after first dust out a person must unplug items and clean contacts then clean again and check for good connection both inside & out.
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