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ANSWERS: 2
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A desire to help people. Patience and understanding Basic knowledge of destinations Patience and understanding Computer skills patience and understanding Willingness to pay attention to details Patience and understanding Knowledge that pay is low but travel perks can be good.
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From the website of the US Department of Labor: http://www.bls.gov/oco/ocos124.htm A love of travel and knowledge and enthusiasm for advising people about travel destinations and itineraries are important traits for a travel agent to have. Superb communication and computer skills are essential for talking with clients and making travel reservations. Education and training. The minimum requirement for those interested in becoming a travel agent is a high school diploma or equivalent; although many travel agencies prefer applicants who have a college degree and business or travel experience. Much of the training is provided on the job, a significant part of which consists of instruction on how to use reservation systems. Other qualifications. Travel agents must be well-organized, accurate, and detail-oriented in order to compile information from various sources and to plan and organize their clients’ travel itineraries. Agents also must be professional and courteous when dealing with travel representatives and clients. Other desirable qualifications include good writing and interpersonal skills and sales abilities.
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