ANSWERS: 3
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I guess it might depend on the source of the problem, and how irritating the issue is. Remaining level headed and calm would be the preferred way of explaing a problem. But it's not always possible.
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It is until you have to explain over and over again then things start to get agrivating!
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When presenting anyone with issues that appear threatening to them or a relationship, there is always a measure of anxiety that is present; this is normal. It is not possible to be "totally" calm when having such a discussion. How might one present difficult issues to another person in a controlled fashion? Practice! Spend a lot of time practicing what you want to say to the other person in a non-threatening, careful way. Say it over and over until you have perfected the words you use as well as the manner in which you speak. Take care to not appear blaming or confrontive. After all of this practice, there will be a sense of calm because you know what you want to say as well as how to say it. While still nervous about the confrontation that will come when you share these words with another person, the sense of control from knowing what you are saying and how you are saying it will help you find a measure of calmness.
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