ANSWERS: 1
  • Triple Advantage Credit Monitoring is a service offered by Experian--one of the three major credit reporting services. For a monthly fee, the monitoring service tracks changes to subscribers' credit reports and notifies them about changes to their credit scores. It also gives subscribers continual access to their Experian credit report. Subscribers have the ability to cancel their membership at any time, though they must confirm their desire to cancel the Triple Advantage service to ensure that their credit cards are no longer charged.

    Canceling Your Membership

    Many individuals sign up for the Triple Advantage credit monitoring service to obtain a free copy of their credit report through Experian.com or FreeCreditReport.com. Both websites entice prospective customers to sign up for a 7-day free trial of the service to receive a free copy of their credit report and PLUS score. In order to prevent your credit card from being charged, however, it is important that you cancel your membership within the allotted time. If they don't hear from you, your subscription is confirmed and you will be charged each month until you formally cancel. Neither FreeCreditReport.com or Experian.com give subscribers the ability to cancel the Triple Advantage Credit Monitoring service online. Instead, customers must call the customer service department for the company they are doing business with to request an account cancellation. At FreeCreditReport.com, customers are asked to call 1-888-829-6560 to cancel their Triple Advantage membership. Experian customers who wish to cancel must call 1-888-397-3742.

    Proof of Cancellation

    When calling to cancel your Triple Advantage Membership, it is important to have proof of the cancellation so that you have evidence of the cancellation should your account be charged in the future. When you're on the phone with the customer service representative, ask them to confirm the cancellation request--either by sending you an email or providing you with a confirmation number so that you have a reference point in the future. It's also a good idea to get the name of the person who processed your request. Once you have successfully canceled the Triple Advantage Credit Monitoring service, you should keep a close eye on your credit card statement or bank account to ensure that you are not charged. If a charge does go through after you have canceled your membership, call the customer service department again to resolve the situation. As long as you have proof that you had called to cancel your membership, the extra charges should be removed from your credit card. If the charges are not removed, you can dispute the charge with your credit card company.

    Source:

    FreeCreditReport.com

    Experian.com

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