ANSWERS: 2
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I usually put starter drops and stress drops in the water when I change it. try putting some bottle water about a small bottle or two. Also do they have room to swim? I usually do 25% change and rarely remove all of the water from tank when changing. Hope this helps.
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I hope you didn't clean the filter in tap water. Chlorine is deadly to fish. Anything in the aquarium should always be cleaned in aquarium water.
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