Ok this is how you fix that. Turn off your ps2. then turn it on and insert the dvd. when it asks you to temporarily change parental controls to whatever level say yes. It then asks you for your password-hit select, it should now say delete password. enter the password 7444. it'll ask you to create a new password-make it 0000. itll ask you to confirm-enter 0000. it then should say registration complete and will continue to dvd menu. start playing the movie. once the movie begins playing press select. you should have a bunch of icons-click on the stop icon-the movie should stop playing, bring up the icons again by pressing select and the stop button should be grey even though you r highlighting it. if it is still blue press it again. once the stop button is grey, even though you r highlighting it, click on the icon underneath the 7-looks like a briefcase and is called setup. hit the right directional button until you r at the custom setup screen. hit the down directional button until you are on the parental control setting. hit the right directional button. it should ask for your password-enter 0000. press the down directional button until you are at level. press the right directional button. press up on the directional button until you reach the desired level (off is at the very top). click x. go back to the original icon list and press play. play the movie to make sure it plays. DO NOT TURN OFF PS2. once the movie is playing, press the eject button and remove the dvd. close the tray. once the tray is closed turn off the ps2 by using the switch on the back of the ps2. Wait at least 5 seconds. turn your ps2 back on and insert the dvd. the settings should be saved and you should be able to play dvds without the annoying parental controls. I know these instructions are long, but i needed to make them as detailed as possible inorder to make sure everyone can do this correctly. I received these instructions straight from the tech support people at sony and it worked-good luck.