ANSWERS: 4
  • Make sure you are using the correct wireless key and encryption method.
  • Check if dhcp is enabled on the router, and also if your laptop has been set to obtain ip and dns automatically. http://uits.iu.edu/page/aiyy You've given no indication of the OS or setup so help is limited.
  • If you have the right key as JaneG has suggest, then you might try the follow which is to release & renew connection start run>cmd ipconfig /release ipconfig /renew you may have to wait a little bit between the two as they release & renew, it sometimes only takes 30 sec's or 1-2 mins
  • maybe your parents need to add you to the account.

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