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by beth.zhao on November 14th, 2010

beth.zhao

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How do I get my PS3 to recognize my controller after I reformat it?

I recently turned on my PS3 and it wasn't able to play movies. So I reformatted the hard drive. Now it is asking me to connect the controller and hit the PS3 button. I do this and nothing happens. So I thought the USB cable was bad - so I got a new. Nothing. Any advice?

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  • by Katsuona on November 19th, 2010

    Katsuona

    Interesting. By all rights, it should have been able to connect your controller. The USB cable was plugged into the system, and the controller hooked up, I can't see any reason as to why it wouldn't pick up the controller's signal and recognize it. I wish I had an answer for you, but I don't.

    I'm afraid that all I can tell you is that what's happening isn't normal, and you should probably look for help from Sony. Start by going to this website:

    http://www.us.playstation.com/PS3

    Look for Contact Customer Support (or anything with a similar name) and send them an email explaining what your problem is. They should be able to help.

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