ANSWERS: 2
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Contact eBay's dispute resolution people. Quickly, you have limited time to use that process. If you paid by Paypal, make sure you can log in and get the transaction details -- you should check on their dispute resolution process also, I think they require you to go through the eBay process first. If you paid by credit card, you'll want to challenge the charge with your credit card company.
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http://ebay.about.com/od/frequentlyaskedquestion1/f/faq _contactebay.htm
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