ANSWERS: 3
  • Do you know if the DVD is dual-layer or single layer? If dual-layer, you may need to clean it several times. I usually run it around 5 times because some of that dust can be hard to remove. Also there are tracks that the laser assembly slides back and forth on, and there may be something in that, that is obstructing movement, and lense cleaning will do nothing to remove it. You may want to try getting some canned air and spraying it inside the assembly with the tray out.
  • For the record, it was a dual-layer DVD that the player quit on, but it doesn't matter--neither kind of DVD will work. I've tried the canned air trick (with the player's top cover off). No dice. If anything, it shortened the time for a DVD to be rejected! With the cover off, when a DVD is inserted, the disc will spin up for a few seconds, then stop. The laser assembly slides back and forth repeatedly, as if it's trying to find the lead-in (this was the clicking noise I would hear). I can't see the laser beam. CDs, CD-Rs, and CD-RWs, whether conventional CD-DA or MP3, DO work. The laser assembly is not obstructed in any way; it tracks all the way across a full 80 minute CD just fine. The only thing I can think of is that this player uses two lasers, one for CD (780nm) and one for DVD (680nm), and the DVD one burned out.
  • it sounds like its the disk if only that isnt playing

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