ANSWERS: 2
  • The counter is automatic - Do you have rules set up to move messages to different folders? ie - are there messages in folders that have not been read? Have you got messages in your trash can which you've deleted without reading? Have you got messages from a long time ago, on the third or fourth page, say, which you've not read. it should all be automatic, if it's telling you there are unread messages, then there are unread messages. Try - 'select all', then 'mark messages as read' on all pages (not just the first page) HTH (hope this helps)
  • 1. Switch to Yahoo Mail Classic (see Options Menu). 2. Look at My Folders .. Deleted Items. The 'unread' messages are likely to be junk that you deleted, without reading, before switching to the New Yahoo Mail. 3. Check the contents of Deleted Items, and delete everything you don't want to keep. 4. Switch back to the new Yahoo Mail, via the Options link at the top right of the page.

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