ANSWERS: 1
  • It sounds like your version of Explorer.exe doesn't match your version of kernel32.dll. If you're running Windows XP (I'm assuming here, let me know if that's not the case), it probably means that your Service Pack 2 upgrade got damaged somehow, and so kernel32 is old, but explorer.exe is new. (EncodePointer was added in SP2). One way to work around the problem would be to find an original copy of explorer.exe -- prior to SP2 -- and copy it on top of your existing one. That might get you up and running enough to re-apply SP2. But this is an advanced and rather risky approach, the simple solution is to reinstall XP and then apply all the updates. Of course, that means you'll have to reinstall your applications also.

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