My daughters laptop gets so hot you can't set it in your lap to work because it will burn your legs, then it's shuts off. It even melted the plug that you use to get wall power. Is this something that I can get fixed, or just trash it and get a new one?

The fan that's supposed to cool it might be broken. I'd blow it out with a can of air first, and if that doesn't help, I'd take it to be repaired. Find somewhere with a set price for diagnostics, like $10-15 and then depending on what needs to be fixed you can decide to buy a new one or have it fixed :o)

well o well i am having the same problem and i am gona throw this laptop on that guy who sold me , i am gonna call the dell tech support call there engineer and ask them to take care of my this piece of shit n its burns up like hot pan , and the charger heats up also , the possible problem is The cooling FAN that is used to give out the hot air, i will advice u to get it checked , its really a serious problem .

Whilst you can use laptops on your lap, it's ONLY if they are on a hard, flat surface such as a tray. Most laptops suck air up from underneath to cool the insides, blowing hot exhaust out of a side/rear port. Any surface which is not smooth and hard (i.e. human laps, rugs, cushions, bedding, carpet, towels, coats) will almost certainly block the intake grille causing the laptop to overheat and eventually shut down (or burn out, if it's a really nasty one). If it's too hot to touch, it's already killing itself - electronics hate heat, especially batteries and hard-drives. Regularly clean the intake of fluff, hair & clogged up dust, or it will die prematurely.
If it is the battery that is very hot, then DON'T USE IT - take it back to the dealer! As has been mentioned, there have been many cases of battery fires (and the occasional injury) involving bad batteries and/or their charging circuitry. Lithium batteries are not to be messed with, they can 'vent with flaming matter' (explode) if badly abused.
You should be able to get the whole thing replaced under warranty. Mention 'battery fire injury lawsuit' if they give you any nonsense.

Check to make sure that the battery isnt one of the many part of recent recalls due to overheating/explosion. Or get one of these http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=1648579&CatId=607

I had that same problem. I called compaq and they said 'it's not supposed to be put on your lap'. I asked them why the hell do you call it a laptop? I ended up taking it back...

There are cooling tables you can get for a few bucks that basically have 4 fans blowing air into it from the bottom, cooling the hard drive. That's an option. I used to put it on a pillow on my lap. Kept my legs cool. I know exactly how that burning feeling is...it's annoying. Can't think of much else.

Good luck

You need to take it back to the store you bought it from. They just had a huge recall on laptops that caught fire while people were using them because the battery packs were bad. This sounds like what they were doing. Whatever you do don't use it till it's fixed.

Your first port of call should be to send it back for an in-warranty repair. Melting the plug is a safety hazard and the latop should not be used.

as all the folks her suggested cleaning them is very important, because dust, lint etc plugging up the vents is a death sentence to a laptop but the #1 life savor for a laptop is the cool mat for the underside.
cost is $21-30 and they are found at Wal-mart, Sam's Club, Staples, Office max etc.
In your case if this has warranty have it checked out.

You may just need a new fan but first make sure that vents are clean and allow air in.

Make sure that the fan holes are not blocked and that the cooling fans are actually working. It's sounds like either the CPU fan or the power supply fan have stopped working. These parts are replaceable but you should have the work done by a technician. If it's under warranty then take it in for repair otherwise you will have to pay to fix it. As for buying a new one it would depend on what your willing to pay to fix this one.

I tried to fix an overheating problem with my laptop and the only thing that helped was using an air can to blow air into the fans exhaust port while the fan was turning. It blew out a cloud of dust that fogged the room. Blowing air into the intake ports did not help at all. The PC now runs cool and much quieter. The only drawback, I lost my heating pad. Give it a try!

I recently had a serious overheating problem with my laptop. I tried almost everything. Even a flat ice pack. The fan was working but I could feel no air moving anywhere. Blew air into intake ports and every other place I could see but didn't help. While the fan was running at full power, I used an air can to blow air into fan exhaust. A huge cloud of dust boiled out, the fan sounded more relaxed and no more heat issues!

I had the same problem with my laptop. After about 1 year, it's getting very hot and its fan is on all the time, which is quite noisy too. Yesterday, I accidentally got a 3M Dust Remover and I used it to clean up the laptop. To my surprise, my laptop is no more hot. Its fan is not on high any more and I can put it on my lap again. So, I strongly suggest you to try clean it up to see if it helps. To clean it up, I didn't open the case (I tried, but failed), just use the dust remover (compressed gas duster) to blow from the fan and from the air outlet slot. I saw a lot of dust coming out. So, I strongly suggest you to clean up your laptop to see if it works.

You have a major overheating issue and if it's melting the power supply plug you should not be using it until you get it repaired.

if the fans are spinning they aren't broken my step brothers has the same problem I don't know if you can get them but what you need to get is a pad type thing that you can put the laptop on that won't cover the fans and I'm guessing its an old laptop that has been used heaps but if you can sit it without covering the fans it won't overheat or turn off it worked for us but we used cups to hold it put in the air you could try that before you go looking for the pad thats going to hold it in the air if that works then search for the pad if they exist I dunno if they do but thats probly your best bet

or it could be the battery try making that out and if it doesn't do it without the battery then buy a new battery

we worked out with ours the battery was fine the fans were just covered and couldn't work

good luck