ANSWERS: 3
  • get a new cd drive
  • As it's new, take it back to the shop and get them to either replace it or refund the money. I don't know what part of the world you live in, but the law in my home country says that an item must be 'fit for its purpose' and yours clearly isn't. Why should you have to fix a new item that isn't working as it should?
  • Format the harddrive and reinstall Windows. When I first got my new Dell INSPIRON 600m laptop, I had many problems with it. It turned out that all it really needed was some tender love and care by myself :-) After doing that, make sure you install all the OS updates and drivers.

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