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by ladyrocke on May 24th, 2005

ladyrocke

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Online companies state they can repair your computer over the internet. What are the pros and cons and what exactly can they really do?

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Answers. 3 helpful answers below.

  • by Jack Scotty on May 29th, 2005

    Jack Scotty

    99% of computer problems are software related. Of that 99% most of the reported problems are features or settings that were inadvertantly changed by the user.

    If a such a problem exists where replacing certain physical components of the of the computer is required, the online company will not be able to do much for you. They also will not be able to solve any software problems that require reformatting the hard drive and reinstalling windows.

    As far as pros its a good value for novice computer users who have a habit of inadvertantly screwing up their desktop settings. The major cons would be not being able to detect or repair hardware problems and they will not be able to solve any of your network problems if your internet connection fails.

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  • by Anonymous on May 28th, 2006

    Anonymous

    What if your problem prevents you from having internet access ie spyware. corrupt network settings. Then their service is useless.

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  • by Defective_Brain on January 12th, 2010

    Defective_Brain

    most of these "online companies" ARE the CON!
    what happens when you click the link offered is that your computer is thrown on the floor and gang raped by the viruses that are the real "payload" of the supposed help.

    surprise, you've just bean hacked!
    now your pc is part of their Botnet

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