by 
The Curious Bag
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The increasing use of travel websites has made it more important for travel agents to have a certain set of skills in order to be competitive and successful in this field.
Sales Skills
Travel agents must be able to promote their services as well as ensure customer satisfaction by providing valuable and affordable consultation and travel arrangement services.
Communication Skills
Travel agents talk to a variety of people everyday including hotel and airline staff. They must have excellent verbal and written communication skills in order to put together travel packages and reservations for their customers.
Computer Skills
Travel agents must have basic computer skills as well as the ability to do internet research and manage travel arrangements using various reservation software programs.
Organizational Skills
Managing travel itineraries and all of the details involved in reserving hotels and transportation for clients requires travel agents to have good organizational skills.
Business Skills
While the majority of travel agents work for agencies, agents with good business skills and experience are equipped with the ability to manage their own agencies.
Source:
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