ANSWERS: 1
  • <h4 class="dechead">On One Hand: Self-Installation Kit Makes It Easy

    Charter Communications provides a self-installation kit for existing cable television customers who want high-speed Internet service. According to a Charter customer service representative, there are two different self-installation kits. If you have your own cable modem, the kit includes a DVD-ROM with the installation software and an instruction booklet. If you will be leasing or buying a cable modem from Charter, the kit will also include the modem and all necessary cables.

    On the Other: Some Users May Need Help

    If your computer doesn't have a DVD-ROM drive, you won't be able to use the installation wizard to install the appropriate settings. It is still possible to do the installation yourself, but it requires more knowledge of setting up network connections.

    Bottom Line

    Installing Charter High Speed Internet service yourself is relatively straightforward and easy if you have basic computer knowledge. If you cannot use the DVD included with the installation kit or if you are not comfortable modifying settings on your computer, however, you may be more comfortable opting for professional installation provided by Charter Communications.

    Source:

    Charter High Speed Internet FAQ

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