ANSWERS: 1
  • An operations analyst is a professional who is responsible for reviewing and improving functional processes of a business to increase efficiency and profitability. These analysts also carry out the day-to-day operational duties required for an organization to function.

    Evaluation

    Operations analysts routinely audit the processes of a business as well as the services of vendors who provide for the business. During this evaluation, analysts search for areas where productivity can be increased and where financial and time expenditures can be decreased.

    Interdepartmental Interaction

    The process of improving business operations requires operations analysts to work with members of other departments in the organization, such as those in finance and sales, to effectively complete the tasks at hand.

    Reporting

    While performing their duties, operations analysts must routinely create and present reports to senior management, highlighting all findings and providing recommendations for improvement.

    Procedure Creation

    When new processes are to be implemented and old ones improved, operations analysts draft new policies, design employee manuals and create any additional resources needed for implementation.

    Prior Knowledge or Experience

    While not all employers require operations analysts to possess degrees, they typically will consider only applicants with a working knowledge of the particular industry. For example, banks require financial services experience and government agencies require experience in the public sector.

    Source:

    Job Description with the City of Phoenix, AZ

    Job Description at Career Planner

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