Education

Many receptionist jobs require a high school diploma. However, some employers are looking to hire people with college degrees.

Hi, Welcome

The first face you see before stepping into an exam room is not the doctor, but the receptionist. That's why it's important for receptionists to have great social and customer service skills because they're constantly interacting with patients. Receptionists also answer phones.

What About Tuesday at 9?

Receptionists have access to the doctor's schedule and book appointments for patients. Some do this manually with a book but often they use computers. It is important for any receptionist to have computer and typing skills.

Your Total Is...

When it's time to pay for the doctor's services the receptionist may put on his cashier hat to process the money.

Office Work

The receptionist's job doesn't stop when the doctor is meeting with a patient. According to the Labor Department, other duties include opening and sorting mail, sending faxes, writing memos, filing and some do basic bookkeeping.

Gatekeepers

Receptionists have many responsibilities. They keep the operations of the doctor's office balance. Therefore, they have a lot more power than many realize. The man or woman behind that desk is your key to helping you switch your 10 a.m. appointment for an 8 a.m. slot. And they may knock a few bucks off your bill. So always try to stay on their good side.

Source:

U.S. Bureau of Labor Statistics: Receptionists and Information Clerks

More Information:

Monster.com: Receptionist Jobs