-
A lemon law is a law designed to protect consumers who purchase highly defective vehicles from retailers. The defect must be serious enough to substantially impair the car's use, market value, or safety.
Private and Family Use
To qualify as a lemon, the vehicle must have been purchased for personal or family use. Cars purchased for commercial or primarily off-road use are not covered by the lemon law.
New and Leased Cars
The Massachusetts lemon law covers new vehicles, as well as vehicles leased after July 1, 1997.
Used Cars
Massachusetts has a separate law, the Used Vehicle Warranty Law, to cover used vehicles. The warranty law requires used vehicles to come with a written warranty against defects and requires the seller to disclose any known defects.
Attempted Repair
Before qualifying as a lemon, the manufacturer or dealer must have been given at least three attempts to repair the same defect. Alternatively, the total time spent in repair may exceed 15 business days.
Term of Protection
The lemon law only covers the vehicle for one year or its first 15,000 miles of use, whichever comes first.
Source:
Massachusetts Office of Consumer Affairs and Business Regulation: Lemon Law
Massachusetts Office of Consumer Affairs and Business Regulation: Used Vehicle Warranty Law
Copyright 2023, Wired Ivy, LLC